"In today’s complex times, savvy business professionals focus on maximizing their time and effort to work with others and achieve mutually desired results in the shortest possible timeframe. A sound understanding of Emotional Intelligence is critical to succeed."

Dr. June Donaldson

Mediator | Emotional Intelligence Expert | Bestselling Author

Dr. June Donaldson (MBA, EdD), is a seasoned people development pioneer. She provides conference presentations, workshops, retreats and lunch and learns to a wide variety of clients in both the private and public sector.
Recently Dr. June broke the learning and development mold for business leaders, coaches, consultants, HR, and learning and development professionals who want to use her proven, practical and price right work in their work by creating a NO-FEE licensing opportunity. There are no catches or gimmicks and you can learn how to benefit by contacting the Speakers’ Bureau.
Dr. June’s extensive leadership and marketing experience (primarily IBM); her years of leading edge, international entrepreneurship and her academic credentials enable her to consistently achieve observable and specific results for her clients. Participant feedback is consistently excellent with Dr. June often working with participants well after a learning event.
Dr. June’s volunteer involvement has been extensive. She has received recognition’s from the Prime Minister’s Office, the Calgary Chamber of Commerce and the YWCA Woman of Distinction. June’s community contributions are also diverse: from creating loan funds for Alberta women entrepreneurs; to volunteer advocating for Alberta condominium owners; to spearheading recognition in the US and Canada for the famed jockey, Red Pollard, who was born and raised in Edmonton and who, in the Great Depression, was the primary jockey of the famous thoroughbred race horse, Seabiscuit, and who, as a team, were described by PBS as “Separately they were nothing more than a failing jockey and a broken down horse. Together they would become hard luck heroes for a troubled nation”.

Topics Overview:

  • All topics are modular so organizations can mix and match topics to address specific learning requirements.
  • Topics are tailored to be a keynote, half-day, full day or standard two-day program.
  • A pre or post course profile is available on all topics to establish a benchmark of participant performance – a helpful tool in coaching after the learning session.
  • All OPTIONAL participant books and profiles are priced under $20.00 each, plus GST, with special pricing available for conference events.
  • Dr. June will customize sessions at minimal to no cost, to meet your learning needs, budget, timelines, culture or meeting theme.
  • Dr. June recently released her LEARN DO THRIVE book and profile series that offers a NO-FEE license arrangement for those wanting to create their own learning offerings using her researched, credible and proven work OR to develop their in-house learning facilitators to use this material in their professional development curriculum.

Topic Presentations

Demonstrating your Emotional SMARTSÒ, otherwise known as emotional intelligence, is non-negotiable to your life, work and relationship success. It’s all about how you apply your knowledge or wisdom to managing your emotions – and this is particularly important when life does a “run-away” on you! Your Emotional SMARTS®, in a very transparent way, greatly influence how you:


  • manage unrelenting personal and professional change.

  • lead with courage and vision (whether it is in the workplace, at home or in the sports arena).

  • work well in teams (in business, relationships or social groups).

  • provide empathic sales and service.

  • negotiate and manage conflict (which usually escalates when change and uncertainty take hold)!


Terms of reference have changed about what constitutes “competence” and forward thinking people and organizations “get it!”. They work at having all employees – from the front line to the board room – competent and skilled at applying their Emotional SMARTS® so they effectively self-manage, appropriately behave, fluently build relationships and make quality decisions in getting the job done!

Isn’t it frustrating when people and their questionable or sometimes crazy behaviours get in the way of us doing what we want? Well ... life happens ... and this workshop provides insight into those very deep-rooted and personal motivators that result in others (and us) saying what is said and doing what is done!

Make no mistake about it - we all have very core and personal needs that must be met on a continual basis. These needs are driven by many factors:  our behavioural style, gender, age group, cultural influences, thinking style, to name just a few! Many times people don’t even know what their core needs are – and this places them at a disadvantage because then they don’t know how to enhance the bright side of their style and more pro-actively manage the “dark side”.

Equally important, they don’t know how to appreciate the bright side of others and react when they demonstrate the “dark side” of their behavioural style. This dynamic creates ripe territory for high tension interpersonal situations that directly lead to conflict!

To further complicate matters, when people don’t know how to demonstrate high behavioural flexibility AND high Emotional SMARTS®, and their dark side consumes them (as often happens when people feel angry, overwhelmed or out of control), they can be perceived in any one of four ways - as a “bully”, “loose cannon”, “wimp”, or “anal” - descriptions most people don’t want used on them.

This workshop is an eye opener for people who need to work with others to get the job done – whether that’s at work, home, or in social groups!

To say that “change is constant” is an understatement. Knowing the four phases of change that organizations, departments, relationships and even friendships MUST go through can position one to weather the emotional upheaval that accompanies the change cycles. It doesn’t mean the changes will stop but what this information can do is make the very human reactions to those change cycles more predictable, understandable and manageable.

This knowledge can give people a greater sense of control over what is happening to them and around them.  It can also help people be pro-active about how to best deal with personal and professional change on their horizon. Once done, they are better able to establish strategies so they don’t find themselves becoming emotionally high jacked and saying or doing things that could become a CLM (Career Limiting Move)!

This change model makes sense – and consistently managing our very human reactions to change can only benefit us and everyone we come in contact with.

What is it about conflict that results in many people either “leading with their left” or “heading for the hills to hide out”? You know the signs ... where people either come out of their corner with a passive- aggressive, combative or antagonistic approach or “hide out” hoping if they close their eyes long enough the conflict will go away?

It is our view that many people have simply never learned how to identify, assess, address and resiliently recover from conflict. They are often immobilized by dated thinking, unrealistic self-talk or inappropriate reactions.

People learn to mask, minimize or misrepresent conflict with the result being that small issues, which could easily be addressed early in a conflict cycle, aren’t, and then they take on a life of their own.

The situation often then becomes bigger than big to where those involved become driven by ego and get to a place of loving to hate the “other guy,” therefore totally losing sight of the real reasons for the conflict.   We refer to this as getting to know “the story behind the story”.

This workshop puts a face on conflict.  It talks about the reasons for it, how it gets fuelled and how to lessen the intensity of it. Participants will leave with a conflict management process to administer in any situation.

With practice, (and high Emotional SMARTS® and behavioural style flexibility) it is expected one’s fear and trepidation about conflict would lessen, confidence in addressing conflict would increase and the individual would be able to demonstrate personal leadership by demonstrating a pro-active and forward-thinking new type of conflict management direction.

How do you distinguish your products, services, ideas or concepts from everyone else’s? What process do you use to “cover your bases” when presenting your case? What action do you take to make you and your work “memorable”? What statements do you make to reinforce your likeability, trustworthiness and capabilities?

It’s paramount for people in all professions, industries and organizations to know their answers to those questions. In our ever-changing and competitive world it’s been said that “life is one long sales call”. If you think that statement has merit, then you’ll agree a great portion of one’s day is often spent influencing others to do what you want them to do; see events as you see them; and ultimately support your idea or offering.

It doesn’t matter whether you are a corporate executive; auto mechanic; legal, accounting, oil and gas or engineering professional; or service provider – you are first selling YOU!  Then … you highlight your credibility, expertise, knowledge, idea, service or product.

Remember, people usually support people they like – and you will increase your success if you brand your uniqueness in a way that is different from everyone else doing the same thing you are!

In today’s complex times, savvy business professionals focus on maximizing their time and effort to work with others and achieve mutually desired results in the shortest possible timeframe.

The beauty of this workshop is that it can enable you to specifically identify action you can take to advance yourself and your offerings.  You can quickly tailor presentations to be of high value to others, thereby achieving a “yes” sooner versus later.  Last, you will identify action you can take to provide added value, thereby making it just that much easier for the other person to “buy in”!

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Language Spoken

English

Travels From

Calgary, Alberta

Emotional SMARTS

Both versions of the Emotional SMARTS® Self-Scoring Profiles were designed by Dr. June Donaldson, Certified Mediator & Arbitrator; Reverend Eric Haffenden, a registered psychologist and past president of the Alberta Psychological Association; and Mr. Grant Walker, President of Training and Development Materials of Canada, an individual with extensive experience in test, assessment and profile design and distribution. Their collective knowledge resulted in the creation of these two credible, reliable and valid emotional intelligence self-scoring profiles and the related Emotional SMARTS® Facilitator Guide which is described below. Equally as important, she wanted to make it easy and affordable for business professionals (leaders, training and development professionals, consultants and career counselors) to introduce Emotional SMARTS concepts to their client base. As a result, the Emotional SMARTS Facilitator Guide provides step by step instruction on how to present and administer each one of the profiles. The guide also provides ideas on how to develop meaningful exercises for groups.

LEARN DO THRIVE

Both versions of the Emotional SMARTS® Self-Scoring Profiles were designed by Dr. June Donaldson, Certified Mediator & Arbitrator; Reverend Eric Haffenden, a registered psychologist and past president of the Alberta Psychological Association; and Mr. Grant Walker, President of Training and Development Materials of Canada, an individual with extensive experience in test, assessment and profile design and distribution. Their collective knowledge resulted in the creation of these two credible, reliable and valid emotional intelligence self-scoring profiles and the related Emotional SMARTS® Facilitator Guide which is described below. Equally as important, she wanted to make it easy and affordable for business professionals (leaders, training and development professionals, consultants and career counselors) to introduce Emotional SMARTS concepts to their client base. As a result, the Emotional SMARTS Facilitator Guide provides step by step instruction on how to present and administer each one of the profiles. The guide also provides ideas on how to develop meaningful exercises for groups.

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