“Adult learning should be not only informative but also lots of fun. Building strong business relationships and enhancing your credibility is more about how you say something rather than just what you say."

Paula Goebel

Communications Expert | Productivity Strategist | The Inter-generational Workplace

Paula Goebel is a seasoned professional speaker and corporate trainer. Her dynamic workshops and seminars have provided thousands with practical tools and strategies to gain the competitive edge in today’s workplace.

“I believe adult learning should be informative, creative, and fun. I strive to inspire my audiences to move forward and take positive action.”

Paula’s areas of specialization include Business Communications, Leadership, and Personal Growth. Her eloquent and engaging delivery style has captivated and empowered audiences for over two decades.

Paula’s clients include organizations of all sizes from both the private and the public sectors as well as numerous professional and trade associations. She delivers keynotes and workshops at major conferences across Canada.

Paula’s formal education includes a Bachelor of Commerce Degree from the University of Alberta and a Business Management Diploma from the Northern Alberta Institute of Technology (NAIT). In addition, she has delivered customized corporate training at MacEwan University for the last 16 years.

Topic Presentations

Our systems produce smart individuals. The paradox of smart individuals is that they are often learn to make effective choices when faced with increasing demands and responsibilities. Select the right tasks, at the right time, every time. Discover a proven management process that includes the importance of action planning, and acquire the knowledge and tools you need to make things happen. We cannot make time; we must take it.

In this workshop, you will learn how to:

* Identify and eliminate time wasters

* Overcome barriers to achievement

* Turn intentions into actions and avoid procrastination

* Handle higher volume at a faster pace

* Recognize the difference between “what's urgent” and “what's important.”

Supervisors must develop effective communication skills to enable them to better manage and interact with their employees and also to do a better job themselves. Good Communication involves both listening and speaking skills. Employees look to supervisors to provide them with information, listen to their concerns and provide feedback on their performance. With excellent communication skills, supervisors can lead their employees to success while still commanding respect.

In this workshop, you will learn how to:

* Capture your listener’s attention

* Learn about active listening

* Deliver negative feedback with tact and professionalism

* Generate respect and collaboration in the workplace

* Say what you really mean in a clear and concise manner

* Defuse tense or explosive situations.

Do you ever feel like you aren’t being heard? Your ability to communicate effectively increases your productivity and success in the workplace. Building strong business relationships and enhancing your credibility is more about how you say something rather than just what you say. In Communicating with Confidence and Impact, you’ll discover effective techniques on how to speak up without offending, how to actively listen, and how to ask and receive effectively.

In this presentation, you will learn how to:

* Establish credibility through your communication skills

* Speak with confidence even in difficult situations

* Control your anger and emotional outbursts

* Interpret body language and tone of voice

* Become more assertive both in the workplace and in your personal life.

For the first time in history, organizations have four generations working side by side. Stereotypes about generational characteristics sometimes prevent employees from working well together. A recent study indicated that 60% of employers are struggling with generational conflict. In this short session, you will learn about each generation’s unique skills, values, and work styles.

In this session, you will learn:

* Examining each generation: Traditionalists, Baby Boomers, Generation X, and Generation Y

* Communication styles of each generation

* Identifying and addressing generational conflict

* How to successfully attract and retain the Generation Y

* How to effectively lead a multi-generational team

Does the phrase “oral presentation” send shivers down your spine? Does the word “audience” make you break out in a cold sweat? Public Speaking is an important skill in today’s workplace. A polished public speaker conveys competence and poise. In The Magic of Presenting, you’ll discover the tools you need to speak with confidence and clarity, and how to prepare presentations from start to finish. Voice control, body language, intonation, gesticulation and delivery style will also be discussed. It will all be done in a positive learning environment.

In this presentation, you will learn how to:

* Grab your audience’s attention within the first three minutes

* Eliminate nervousness and stage fright

* Deliver powerful PowerPoint presentations

* Connect with your audience by telling stories

* Speak intelligently even when unprepared.

Are you a confident writer? Do you often struggle to remember your grammar rules? Not sure where to place that apostrophe? If so, then this half-day workshop is for you. More than ever, proper written communication is essential for success in the workplace. Grammar Essentials for Business was designed for those who would like to brush up on their skills and tackle the most confusing grammatical errors.

Grammar Refresher

• Pronouns

• Irregular Verbs

• Subject/Verb Agreement

• Capitalization

• Apostrophes

• Using Numbers in writing

• Punctuation

Word Usage and Sentence Structure

• Sentence Elements: Complete Sentences vs. Sentence Fragments

• Paragraph Structure: Incorporating Transitional Expressions

Workshop Length: 8:30 – 12 Noon or 1:00 – 4:30 p.m. (half-day)

Group Size: Maximum 30 participants

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