Jay Kiew - Speaker - Business Transformation & Leadership

Jay Kiew


Management Consultant - Corporate Strategist and Organizational Transformation Expert
Travels From:
Iqaluit, Nunavut
Language Spoken :
Jay Kiew, the expert strategist, helps leaders build companies, communities, products and services with a vision for the greater good. Prior to founding Citizencentric, Jay was the Head of Strategy & Transformation for TELUS Health Virtual Care, leading a team of strategy, program, and project Managers in transforming the future of healthcare. Equipped with his PMP and ProSci, he helps leaders drive and navigate mission-critical change, often tied to multi-million dollar cross-functional digital product launches.

Expertise in

  • Change Management
  • Leadership
  • Peak Performance & Productivity
  • Business Growth & Strategy
  • Business Management

Speaker Types

  • Audience Industry
  • Board Meetings & Strategic Advisory
  • Consultant & Coach
  • Corporate Entertainment & Entertainers
  • Corporations & Businesses
  • Department Meeting
  • Economic Development


Jay Kiew, the expert strategist, is a belief-shattering keynote speaker, management consultant, and once the world’s youngest Distinguished Toastmaster.

With over a decade of experience at Deloitte, TELUS, and ADP, Jay has advised 400+ CXOs and 4000+ HRBPs on designing, developing and delivering organizational transformations. Now, as the managing partner at Citizencentric, Jay Kiew partners with leaders to drive strategy, human capital and leadership solutions.

Prior to founding Citizencentric, Jay Kiew was the Head of Strategy & Transformation for TELUS Health Virtual Care, leading a team of change agents, strategy managers and program/project managers to revolutionize digital healthcare, helping integrate teams and products post-acquisition.

As a former Human Capital leader within Deloitte’s management consulting practice, Jay was able to learn from a plethora of public sector and healthcare transformations, often leading Strategy, Organizational Design (OD), Organizational Change Management (OCM) and Leadership Alignment functions on projects. Jay Kiew comes with five years of experience as ADP’s only cross-border specialist, having consulted 360+ CHRO/CFOs on international HR requirements related to their initial international office expansions.

Active in contributing back to his community, Jay Kiew currently sits on the PMI West Coast Chapter board of directors and brings over a decade of board and volunteer experience across different organizations, such as Toastmasters International, Junior Achievement, the Do What U Luv Foundation and the Canadian Retinoblastoma Research Advisory Board. He is one of the co-organizers of DisruptYVR for 2023, an information exchange designed to energize, inform and empower people in the HR field.

In addition to his PMP and Prosci certifications, Jay Kiew holds a Bachelor of Arts in Political Science from the University of British Columbia and an MBA from Ivey Business School. His work has been featured in the Financial Times, Globe and Mail, Financial Post, Change Leadership, Longwoods Publishing and more. Jay Kiew lives in Burnaby with his wife, baby daughter and a stubborn Shiba Inu named Brooklyn.

The Future is Citizencentric

  • The clock is ticking.

    Organizations that fail to embrace citizen-centric approaches risk being left behind in a rapidly changing world. With demographic shifts and global challenges like climate change and digital disruption, the stakes are higher than ever.

    “The Future is Citizencentric” is a keynote that will challenge your assumptions and inspire you to take action. By putting citizens at the center of decision-making and designing user experiences that are inclusive and equitable, organizations can adapt to meet the needs of a changing world.

    This keynote of Jay Kiew will showcase real-world examples of organizations that have successfully embraced citizen-centric approaches, and share practical insights and strategies for doing the same.

    From building more inclusive communities to driving digital transformation, “The Future is Citizencentric” offers a compelling vision for a more connected and collaborative future that is accessible and meaningful to all – but only for those who act now.

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

The Power of Play - Leading Innovation through Experiential Learning

  • Explore the transformative potential of play-based learning.

    Play has long been associated with childhood, but it is a powerful tool that can be harnessed by individuals and organizations to drive innovation and creativity. Through interactive exercises and real-world examples, this keynote will demonstrate how play can unlock the potential of individuals and teams, inspiring them to think outside the box and approach problems in new and innovative ways.

    At its core, this keynote is about the importance of experiential learning in driving innovation.

    By immersing individuals in playful and collaborative environments, they are able to explore new ideas and develop creative solutions to complex problems.

    Whether you’re a people leader looking to inspire your team or an individual looking to unleash your creativity, “The Power of Play: Leading Innovation through Experiential Learning” offers practical insights and inspiration for achieving your goals.

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Innovation by Design - Solving Complex Challenges with Design Thinking

  • What if there was a better way to solve complex challenges and drive innovation?

    “Innovation by Design: Solving Complex Challenges with Design Thinking” is a powerful keynote that provides practical insights and strategies for leveraging design thinking to drive transformative change. From understanding user needs to prototyping and testing solutions, this keynote showcases a step-by-step approach to design thinking that can be applied to real-world problems.

    By embracing design thinking, organizations can foster a culture of innovation and create more impactful products and services. This keynote features real-world examples of organizations that have successfully applied design thinking to solve complex challenges, providing inspiration and guidance for attendees to do the same. Join Jay Kiew for “Innovation by Design: Solving Complex Challenges with Design Thinking” and discover how you can unlock the full potential of design thinking in your organization.

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Asian-Canadians in Business - The Fight for Growth and Representation

  • As Canada becomes increasingly diverse, it’s more important than ever to explore the experiences of underrepresented groups in the business world. “Asian-Canadians in Business: The Fight for Growth and Representation” is a thought-provoking keynote that delves into the challenges faced by Asian-Canadians in the corporate landscape.

    This keynote will showcase real-world examples of Asian-Canadian entrepreneurs and professionals who have fought for growth and representation, and share practical insights and strategies for fostering more inclusive and equitable workplaces. From navigating unconscious bias to breaking down cultural barriers, this keynote will challenge your assumptions and inspire you to take action.

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Commitment to Inclusion - Building bridges on the road to justice

  • In a world that is grappling with issues of racial inequality, political polarization, and cultural tensions, building bridges and fostering inclusivity has never been more important. “Commitment to Inclusion: Building bridges on the road to justice” is a keynote that explores the power of commitment to inclusivity in driving positive change, particularly in times of cultural upheaval.

    This keynote of Jay Kiew features real-world examples of individuals and organizations that have made a commitment to inclusivity and have successfully built bridges between diverse groups, even in the face of tension and conflict. It provides practical insights and strategies for creating a more inclusive and equitable world, from addressing unconscious bias to breaking down cultural barriers.

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Evolving Customer Experience

  • As the business landscape becomes increasingly competitive, delivering a great customer experience has never been more crucial. “Evolving Customer Experience” explores the latest trends and strategies for delivering a personalized, omnichannel experience that keeps your customers coming back.

    Dive into the shifts that evolving customer experience, such as digital channels, chatbots, and artificial intelligence. By showcasing real-world examples of companies that have successfully adopted these technologies to enhance the customer experience, this keynote of Jay Kiew offers practical insights and best practices for staying ahead of the curve.

    Discover how you can take advantage of the latest trends in customer experience to stay ahead of the competition and win over customers for life.

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Jay Kiew is incredible to work with – he’s a people person and is a skilled, organized and effective facilitator. He brought so much creativity and direction to our retreat. Grateful to have worked with him!

Elyse Curley

Jay Kiew is a wonderful facilitator and a go-getter. Very insightful and put on a wonderful interactive session for our team. Thanks jay!

Kelsey Knoll

Engaging. Detail oriented. Jay Kiew is efficient and focused while managing to also be charismatic and put people at ease. He has brought incredible value to our team. Thanks Jay!

Jessica A

Jay Kiew became an indispensable resource for our tech transformation project. He created a successful change management program and trained several business units over multiple years. Working with him was a joy and we are thankful for his expertise. He went above and beyond our expectations!

Vicky Yilmaz

Great leadership program for The City of Richmond employees. Going through a bunch of new and also refreshing topics about leadership was really helpful and explained in better detail. Jay Kiew was very well spoken to get the point across really quickly and in a very clear way!

Spencer C

Jay Kiew is a proactive, innovative and empathetic partner in designing and delivering leadership programs in the Public sector.

He is highly adaptable to change and he is a charismatic and effective facilitator. Excellent work!

Aaron To








Expertise in

  • Change Management
  • Leadership
  • Peak Performance & Productivity
  • Business Growth & Strategy
  • Business Management

Speaker Types

  • Audience Industry
  • Board Meetings & Strategic Advisory
  • Consultant & Coach
  • Corporate Entertainment & Entertainers
  • Corporations & Businesses
  • Department Meeting
  • Economic Development
  • Endorsement & Product Launch
  • Event Format
  • Executive Leadership & C-Suite
  • Inclusive Leadership
  • Infrastructure & Urban Planning
  • Interactive & Experience
  • Key Note
  • Men
  • Online Meetings & Virtual Meetings
  • Speaker Types
  • Sustainable Development
  • Workshop & Training

Jay Kiew keynote speaker is an expert presenter and has a wide range of experience speaking to a wide variety of audiences and organizations. Jay Kiew delivers keynotes, workshops & training sessions. They may also host or emcee events. Hire Jay Kiew from Iqaluit, Nunavut for your event to inspire the audience to take action and make change in their work and their lives. Your workplace will benefit from our keynote speaker and their keynote talks and speeches will shift the mindsets or behaviours for the audience members in Canada. 

Interested in Booking Jay Kiew for an event?

Are you looking to hire Jay Kiew for your event? Jay Kiew Iqaluit, Nunavut is a dynamic and engaging speaker that offers audiences researched content paired with expertise and a dynamic speaking ability. Jay Kiew is also a Canadian corporate consultant and coach and facilitates workshops and training sessions for a corporate audience. Jay Kiew is an expert keynote presenter and speaks on wide variety of topics. Hiring a great speaker for your event is important and working with a thought leader like Jay Kiew from Speakers Canada’s roster will engage audiences into the content of the presentation to bring awareness and a fresh perspective for their approach to their work and their lives. Book Jay Kiew to educate, motivate and activate the audience through an interactive and entertaining presentation at corporate meetings and gatherings.

Known as a popular key note speaker in Canada, Jay Kiew creates life changing experiences for the participants with practical insights and strategic advice they can implement right after the session. Working with a one our leading expert speaker like Jay Kiew from Iqaluit, Nunavut offers organizations a fresh perspective to assist the people of the organization. No matter if it is a government, association, or business crowd, Jay Kiew is a perfect speaker for your event. Through unique practical insights for trending topics and years experience speaking to different organizations, Jay Kiew focuses on changing individuals to make better decisions at work and their lives. No matter if you are holding an in person or virtual event, having an influential speaker such as Jay Kiew will engage, motivate, and activate the audience to make a change in their lives and inspire action for results to meet organizational goals. Your workforce will benefit from Jay Kiew’s presentations and speeches, with measurable results set to shift the people of the organization and core direction of the company. Book Jay Kiew speaker for your annual general meeting, conference, summit, or convention in Canada.


Jay Kiew is an expert professional key note speaker with a lot of experience speaking and delivering engaging talks to organizations and audiences in Canada. Each of Speaker Bureau Canada’s talent have different ways to assess their fees, and Jay Kiew speaker fee ranges depending on the size of the audience, event format (in person or virtual), event location, and if the organization booking them is a non profit, association, government department/government agency or business/corporation. The speakers we work with are flexible with their fees, and it is important for us to learn more about your event before we approach them, as it is our role to work for you, and to help you find a speaker within budget. 

Please contact Speakers Bureau of Canada and provide us with your event details so that we can contact Jay Kiew to check availability or confirm the pricing and associated costs to hire a great speaker like Jay Kiew for your event. As Jay Kiew's agent and as a Canadian top speaker bureau and talent agency for speakers, we are able to propose each event opportunity from each host organization’s behalf to try to help you get in touch with Jay Kiew and confirm them for your in person or online meeting/event. We can also provide and advise on the booking process and potentially negotiate their fee. Speakers Canada is a client focused speaker agency, and we work for you in finding good speakers for your team meetings and booking processes.


Speakers Bureau Canada assists companies and event planning teams seeking to hire talent like Jay Kiew for speaking engagements, virtual meetings, conference appearances, training sessions and workshops facilitations. Our Canadian speakers bureau does not claim to exclusively represent Jay Kiew, however they are represented by Speakers Canada, and we work with them closely for their Canadian speaking opportunities and bookings. As Canada’s top speaker bureau, we represent Canadian motivational keynote speakers and professional guest speakers that will be available on your upcoming events date and location that are withing the budget. Our talented bureau speaker booking agency can help find business speakers or celebrity speakers that aligns with each organization, audience, event theme and the topic themes you hope for the speaker to address in their presentation. 

When SBC receives a request to book Jay Kiew we provide you with their speaker fees, travel costs and check their schedules. We work closely with the host organization’s event planning team and the speaker to handle the logistics and to relay or negotiate associated costs. Our talented team members then will work with our talent directly or their agent/manager/assistant to confirm the Canadian speaker fee and travel expenses, so that event planning teams can receive an official quote for the speaker appearing at the event. Speaker fees and travel costs vary per speaker and our role is to contact Jay Kiew about your event, after we have connected with the event organizers to learn all the event details and/or conference program. Each booking request is unique since session durations and audience sizes can vary which may affect the speaker’s fees. If you are looking to hire Jay Kiew, we recommend filling out the booking request form so a booking agent from Speakers Bureau Canada can get in touch with our talent to help you coordinate with your team to engage the speaker for a successful event.

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