Speaker Communications & Meetings
Professional Conduct, Response Times, and Communication
- Speakers to respond to SBC within 24 to 48 hours on all event requests or profile matters.
- Timely communication ensures accurate proposals, booking confirmations, and correspondence with clients.
- All communication related to SBC-managed events must include SBC on copy.
- Speakers must represent themselves professionally in all interactions with clients, event organizers, and partners.
- Speakers must attend all scheduled meetings and arrive punctually.
- All communications, online and in-person, must follow confirmed logistics and SBC coordination procedures.
Speaker Assigned SBC Representatives
- Each speaker is supported by a designated member of the Client Services & Event Coordinator team who will serve as their primary point of contact.
- Event Coordinators are responsible for mastering speaker content, understanding topic expertise, and securing bookings for events.
- Client Service Representatives oversee agreements and payments, coordinate travel logistics, distribute promotional materials, organize itineraries, and serve as the ongoing contact for upcoming engagements and post-event feedback.
Meetings and Coordination with SBC Representatives
- Speakers will meet directly with their assigned representative to discuss bookings, content alignment, agreements, and event logistics.
- These meetings ensure consistent communication, accurate event preparation, and ongoing profile development.
- Regular quarterly meetings are encouraged to review current speaking trends, fee updates, event feedback, and speaker performance.
- All meetings can be scheduled directly through the assigned representatives by email or calendar link based on speaker availability.
- One larger meeting will be held in December with SBC leadership to review profile improvements, assess speaking trends, and set strategy for the upcoming year.
WhatsApp for Streamlined Communication
- WhatsApp is our primary platform for quick availability checks and timely responses.
- Profile updates, large information, contracts, connections with clients all managed through email.
- We create a group chat with each speaker and our team.
- This streamlines communications and keeps everyone updated in real-time.
- WhatsApp serves as the quickest way to reach us for urgent matters.
- Emergencies are best managed by telephone.
WhatsApp Set Up: First Steps
- Download the WhatsApp app if you haven’t already.
- Enable notifications for our chats.
- Send a message to our team to create a WhatsApp group chat.
- SBC-Team WhatsApp: 780-297-3338.
- We will create a group chat with directions.