Carolyn Stern

Emotional Intelligence, Leadership and Team Building in the Workplace

Carolyn Stern is a successful entrepreneur who specializes in helping professionals get unstuck. As a life-long learner and academic, Carolyn is a university professor, corporate trainer, certified Emotional Intelligence Expert, author and professional speaker.

Due to her undeniable passion for all things EQ, in 2017, she launched a new division of her business called EI Experience, which creates comprehensive learning and development experiences for corporations. EI Experience offers a combination of EQ Assessments, Private and Group Coaching Sessions, Leadership Development Workshops, Online Programs, Off-Site Retreats, and Inspirational Keynote Presentations that come in recommended packages or can be customized to the needs of your organization. Since launching, Carolyn has single-handedly trained and coached over 7,000 leaders across Canada and the United States.

In her spare time for the last 20 years, Carolyn is an accomplished professor at Capilano University. She has taught Public Speaking, Organizational Behaviour, Marketing, Event Marketing, Professional Sales, and Advertising in the Faculty of Business. More recently, she teaches our future leaders about Leadership, Business Management, and Leadership in Teams, and in 2021 will be launching a new undergraduate course called Leading with Emotional Intelligence in the Workplace.  In addition to her passion for sharing knowledge, she is committed to her corporate vision – “Learn More. Be Better. Teach Others”.

Carolyn holds a Bachelor of Commerce, Marketing, a Bachelor of Education, Business Education and a Post-Baccalaureate Diploma in Primary Education from the University of British Columbia. She has also earned a Post-Baccalaureate Diploma in International Business from the University of Copenhagen in Denmark and completed a Master of Arts in Leadership from Royal Roads University. Lastly, she is a Certified Facilitator in the area of Emotional Intelligence with MHS Inc.

Finally, Carolyn is a professional member of the Canadian Association of Professional Speakers, the National Speakers Association, and the Global Speakers Federation, making her a popular guest speaker at national and international conferences and seminars.

Topic Presentations

Learning to apply emotional intelligence in the workplace is critical to business success. In school, we were put into teams, but we were never taught how to work with those teams. Our instructors gave us stress, but they never taught us how to handle and manage our stress. You see, most of these life skills are not taught in school or the workplace, for that matter. In today’s day and age, soft skills are just as, if not more, important than hard skills. Being aware of your emotions are skills that can be taught, and this keynote will start you off with the basics. 

Most employees are satisfied with their jobs, but are they engaged? All organizations want actively engaged employees because they are enthusiastic about their work, inspired and motivated by their leaders, empowered with autonomy to do their job their way, and confident they can achieve excellence. In this keynote, you will discover some of the traits that leaders need to create a culture of engagement within their teams. You will walk away with skills to develop deep, meaningful relationships with your staff, so they are committed to doing their best work for the organization. 

Communicating with impact is crucial whether you are a seasoned professional or just starting out your career. Being aware of your communication style and those around you is imperative to creating and building prosperous business relationships. In this keynote, discover what your communication style is, learn how to communicate with impact, and determine how to flex your style to communicate effectively with others. 

Building high performing teams is crucial given the large network of people you interact with through the course of your job.  Think about all the people that you come into contact with in your work life: colleagues, board members and other volunteers, donors, clients, the general public and so on. With this large network of people connected to your organization, learning how to work well together is vital. People in every workplace talk about building teams and working as a team, but few understand how to develop and lead an effective, productive team. This keynote shows you how. 

As we come to grips that social distancing has become integral to our daily lives, staying emotionally connected together apart has been challenging. We have had to pivot our lifestyles, and most of us have had to learn to work remotely from our homes. We have had to adjust our home office spaces, reorganize our schedules, and try our best to remain productive and focused on our job at hand. Staying home and safe has come at a cost. Many of us feel disheartened and lonely without the regular socializing and impromptu water cooler talk that we used to have at serendipitous moments when we were in the office. In this keynote, we will cover how to use emotional intelligence to stay emotionally connected, continuing to build meaningful connections, remain motivated and inspired, and collaborate and innovate with colleagues even though we are physically apart.

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5 Steps to Greatness

The 5 Steps to Greatness is a free emotional intelligence ebook which outlines the steps you need to take to become a great leader that people follow. Leadership in today’s environment is all about inspiring, motivating, and igniting passion in others. When were we actually taught in school to inspire and ignite passion in others? The answer is simple – we weren’t. This book will start to show you how.

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