Speakers Bureau of Canada Communications

Communication Control

• Direct Contact

  Direct contact between speakers and organizers and all communications coordinated through our agent

• Direct Alignement

  We ensure efficient communication to align speakers and organizers with speaker fit, pricing, and availability

• Same Fee

  Speaker fees remain consistent whether booked through our bureau or directly

• Recentralization

  Engaging multiple speakers directly creates duplication, misalignment, and requires all communication to be re centralized through our team

• No Benefit

  Contacting a speaker directly does not result in lower fees, faster communication, or improved outcomes

• Direct Connections

  We can connect organizers with speakers at the appropriate stage of the process

• Reliability

  Speakers rely on our team to present each request with complete information to support informed and timely decisions

• After Event

  Future inquiries, feedback and referrals after engagements is managed through our team

• Speaker Updates

  All participating speakers are managed and updated throughout the decision process by our team

• Protection

  Centralized communication protects confidentiality, process, positioning, and relationships between all parties

Communication Standards

• Direct Channels

  Our team operates within an integrated system of channels that track and manage communication with organizers and speakers

• File Assignment

  We operate on a “file assignment” basis to ensure expertise, continuity, and accountability

• Assigned Channels

  For each request, our system or team directs you to the appropriate channel and assigns the file to a team member

• Request Management

  Once assigned, the team member becomes the primary contact responsible for managing the request from start to finish

• Primary Contact

  All inquiries, updates, and decisions must be communicated through our team to ensure accuracy, coordination, and continuity

• Client Outreach

  Speakers must notify our team of any direct outreach and referrals, provide the background history and include us in the conversation

• Maintained Efficiency

  We maintain timely responses with attention to detail for clear and efficient communication

• Response Times

  We aim to respond within 4 to 24 hours

• Response Delays

  Response times may be impacted when prioritizing disruptions or urgent situations

• Give Us a Call

  If a response is not received within 24 hours, please contact your agent by telephone, text or WhatsApp

Communication Channels & Methods

• Inquiry Channel

  All inquiries are routed through the appropriate channel below and assigned to a team member

• Event Inquires
  events@speakerscanada.com

• Speaker Profile Updates
  profiles@speakerscanada.com

• Payment Inquiries
  clientservices@speakerscanada.com

• Speaker Applications
  representation@speakerscanada.com

• Email

  Used for detailed communication, confirmations, and official record, including proposals, availability, quotes, logistics, agreements, invoices, scheduling, documentation submission and execution

• Phone

  Used for initial event discovery, complex discussions, time sensitive planning, and decisions related to event details, clarifications, disruptions, and resolutions

• Text

  Used for brief, time sensitive updates, notifications, confirmations, and coordination when other channels are not available

• WhatsApp

  Used for inquiries, quick updates, urgent communication, speaker availability checks, booking confirmations, and help desk support

• Virtual Meetings

  Used for scheduled discussions and team meetings for event planning, introductions, debriefs, document review, negotiations and alignment