Suzanne Knight

Pressure often reveals what’s broken, but it can also create the perfect conditions for change. In this keynote, Suzanne Knight explores how organizations can use moments of uncertainty, disruption, or crisis to create momentum, solve root-cause issues, and build stronger systems.

Based on her experience advising leadership teams through massive transformation, Suzanne offers a grounded and practical approach to leading well in times of instability. She shares how to focus on what matters most, uncover the patterns holding teams back, and make bold but thoughtful decisions that create lasting value. This talk is ideal for executive teams navigating change, growth, or strategic resets who want to build resilience without burning out their people.

Relatable authority is the new leadership superpower. It’s the ability to lead with credibility, clarity, and connection, especially in environments where hierarchy alone no longer inspires action.

In this keynote, Suzanne Knight helps leaders at every level tap into their own relatable authority to align teams, build trust, and get things done. Drawing on years of experience working with leadership teams globally, she shares what actually earns followership today. Not perfection or title, but presence, psychological safety, shared priorities, and outcome-driven communication. This session is ideal for people leaders, cross-functional teams, and organizations that want to strengthen influence, connection, and accountability across the board.

Most teams aren’t failing because they aren’t good enough or working hard enough. In fact, they’re often working too hard, just not on the things that create the most value. With shifting priorities, constant urgency, and endless meetings, it’s easy to confuse activity with impact. In this practical and energizing keynote, Suzanne Knight shows leaders how to unlock capacity by rethinking how their teams work: from how they prioritize and meet, to how they make decisions and move work across the finish line.

Drawing from Lean and Agile practices and her experience leading large-scale operational transformation, Suzanne shares clear, validated strategies to reduce duplication, simplify collaboration, and free up time for work that actually moves the needle. Ideal for organizations looking to boost performance, protect wellbeing, and help their people operate at a more strategic level.

What does it really take to drive ROI from digital transformation? In this fast-paced and practical keynote, Suzanne Knight goes beyond the buzzwords to show how high-performing organizations are adapting workflows, reskilling teams, and using emerging technologies like generative AI, automation, and predictive analytics to create measurable impact.

Drawing on global experience across industries, and her leadership of Digital and Efficiency Transformation at Walmart Canada, Suzanne shares real-world strategies that demystify transformation and focus on what actually works.

This isn’t about transformation theatre. It’s about aligning people, processes, and tools to reduce friction, accelerate decision-making, and build cultures that can thrive through change. Ideal for executive audiences who need to get real traction from their digital strategy.

Leadership. Think back over the past few months and answer the following questions about your team or organization. Did they ever lack clarity or alignment on priorities, spending time on the wrong things? Have a hard time making decisions? Lack urgency when it mattered Work in silos rather than ‘as one’? Not prioritize what mattered to their customers? Suzanne has worked with leadership teams around the world and will share her lessons learned, success factors, and tangible guidance on how to: create a compelling vision that others will follow, build psychological safety (and why that is important), align people around shared priorities, unblock issues without judgment, and build an owner/outcome mindset with customers at the core.

Innovation. Opportunities for innovation are everywhere, in every industry, from every department of an organization, and at all levels of seniority. Learn how to make innovation a part of your organization’s DNA and empower every team member, not just your incubators and “creatives”, to be innovative. Gain inspiration from case studies where innovation came from unexpected places and people. Some examples are funny, others are surprising, and all are inspiring. Learn how to build the environment for creativity and new ideas to thrive.

Do not get caught up in jargon like “Lean,” “Agile,” or “Kanban.” Business agility isn’t just for technology teams—it’s a game-changer for organizations across all industries. New ways of working empower companies to deliver products and services faster, more efficiently, and with greater alignment to customer needs.

But how can traditionally hierarchical, slow-moving organizations break out of silos to achieve these results? Suzanne brings real-world insights from her “in the trenches” experience leading organizational transformations.

In this keynote, she shares actionable strategies to:

• Streamline operations and improve efficiency without adding complexity.
• Foster cross-functional collaboration and engagement for better results.
• Create a culture of adaptability that thrives in uncertainty.

Attendees will leave inspired and equipped with practical tools to rethink how they work, lead, and learn—unlocking value creation for their organizations and themselves. Whether your goal is better customer satisfaction, employee engagement, or overall business performance, Suzanne’s expertise will deliver the roadmap you need to move forward.