Elaine Allison

Elaine Allison

KEYNOTE SPEAKER

Kelowna, British Columbia

Leadership | Customer Service and Sales | Customer loyalty And Sales Expert

Elaine Allison is a Certified Speaking Professional who specializes in customer service strategies and training. She is the author of the bestselling book "The Velvet Hammer: PowHERful Leadership Lessons for Women Who Don't Golf" and has insider knowledge and experience in both customer service skills and unique training methods to ensure that learning takes place and the techniques taught are used immediately. With years of experience on the front lines of sales and service including customer journey mapping, and facing the toughest customers on the planet day in and day out, Allison has developed innovative methods and approaches in her “I Can Fix That” programs to turn every customer and hopeless crisis into a win for the company. From conflict resolution to service innovation, Elaine Allison follows market trends and identifies retention strategies to create brand trust. Attendees leave putting up their hands and understanding how “they can help fix it” and make the contribution and difference they know they can in any integrated and interdependent supply chain environment. Elaine Allison discusses the core of the conflict and shows her audience how to better deal with situations of dispute or contention with her lively presentations and affable style.
  • Videos
  • Podcasts
  • Expertise

Coming Soon!

ELAINE ALLISON BIOGRAPHY

Elaine Allison (Certified Speaking Professional), is known as a Customer Care Advocate and is an international keynote speaker, trainer, consultant, and author of the bestselling book The Velvet Hammer: PowHERful Leadership Lessons for Women Who Don’tGolf.

Elaine Allison is passionate about transforming companies and organizations via modern customer service strategies to be number one in their industry. You can expect happier customers who return more often, and recommend you to all their friends, higher revenues, a larger share of the market, and a stronger company. With extremely successful results in helping organizations become #1 in Customer Care – as voted by customers. Elaine delivers powerful keynotes and learning programs that have an impact on audiences. They leave with techniques in their back pocket that can be used immediately.

Elaine Allison has insider knowledge and experience in both customer service skills and unique training methods to ensure learning takes place and the techniques taught are used immediately. For many years, she was on the front lines facing the toughest customers on the planet, day in and day out. It forced Allison to innovate and optimize her methods and approaches to turn every angry customer and hopeless crisis into a win for the company.

And given that today’s consumer shares their experience via online reviews and social media as well as check these reviews before making a purchase, it’s never been more important for companies to upgrade their customer-facing employee skills to remain competitive. Her strategies and solutions are based on meeting the high expectations of today’s consumers in a competitive market. Elaine Allison has worked with sales leaders and their employees at hundreds of companies and organizations in North America.

Elaine Allison has been featured on ABC World News, Global TV, The Globe and Mail, and many networks, newspapers, and radio shows across North America. Her hands-on experience, real-life stories, and illustrations of what we encounter daily help audiences consider all their options and apply immediate solutions. Over the years, Elaine has developed training and keynotes for such industries as travel, trades, finance, insurance, military, corrections, police, retail, food services, media, technology, and healthcare.

Elaine’s messages are universal and tailored to your needs. Elaine Allison has enthralled audiences from coast to coast in both the United States, Canada, and globally with her lively presentations and affable style. She was also the recipient of the 2002 Visions of Excellence – Entrepreneur of the Year Award.

Books

Coming Soon!

Articles & Media

Coming Soon!

Elaine Allison Topic Presentations

Negotiating With Your Customer: So You Can Both Get What You Want

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • When a customer leaves dissatisfied, or you go broke trying to keep them happy, you won’t be around long to serve them. Client and customer retention is the cornerstone of any business. In fact, every business or not-for-profit organization is actually in the “relationship” business. In this session, attendees will learn the “Ask, Don’t Tell” approach. Elaine Allison believes there is no problem so great that it can’t be solved. She provides a method to understand your final options and walk away position.

I Can Fix That: Customer Service and Loyalty

Leading A Culture of Care

Are You Ready for Age Friendly Service?

Customer Service in A Connected World

Customer Service Training – Becoming #1 in Customer Care

Dealing Effectively With Harassment in the Workplace

Testimonials

Elaine Allison spoke to over 5,000 of our 20 different airport client organizations in resolving customer care issues during our multi-year plan and in preparation for the 2010 Olympic & Paralympic Winter Games in Vancouver, BC. The complexity of the task and the sheer number of varying audience needs was monumental. The results were significant with high ratings from all organizations. In addition, the programs contributed to YVRAA (Vancouver International Airport Authority) winning the prestigious #1 Best Airport – North America (Skytrax) award now for 3 years in a row and since Elaine has started working with us.

Vancouver International Airport

Elaine Allison’s presentation was a resounding hit at our conference. This session received the highest rating of any workshop speaker we’ve had at our conference over the past 8 years. If you are seeking a dynamic well seasoned speaker I recommend Elaine Allison without hesitation.

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FAQ

How to book Elaine Allison for an event?

Elaine Allison keynote speaker is an expert presenter and has a wide range of experience speaking to a wide variety of audiences and organizations. Elaine Allison delivers keynotes, workshops & training sessions. They may also host or emcee events. Hire Elaine Allison from Kelowna, British Columbia for your event to inspire the audience to take action and make change in their work and their lives. Your workplace will benefit from our keynote speaker and their keynote talks and speeches will shift the mindsets or behaviours for the audience members in Canada. 

Interested in booking Elaine Allison for an event?

Are you looking to hire Elaine Allison for your event? Elaine Allison Kelowna, British Columbia is a dynamic and engaging speaker that offers audiences researched content paired with expertise and a dynamic speaking ability. Elaine Allison is also a Canadian corporate consultant and coach and facilitates workshops and training sessions for a corporate audience. Elaine Allison is an expert keynote presenter and speaks on wide variety of topics. Hiring a great speaker for your event is important and working with a thought leader like Elaine Allison from Speakers Canada's roster will engage audiences into the content of the presentation to bring awareness and a fresh perspective for their approach to their work and their lives. Book Elaine Allison to educate, motivate and activate the audience through an interactive and entertaining presentation at corporate meetings and gatherings.

Known as a popular key note speaker in Canada, Elaine Allison creates life changing experiences for the participants with practical insights and strategic advice they can implement right after the session. Working with a one our leading expert speaker like Elaine Allison from Kelowna, British Columbia offers organizations a fresh perspective to assist the people of the organization. No matter if it is a government, association, or business crowd, Elaine Allison is a perfect speaker for your event. Through unique practical insights for trending topics and years experience speaking to different organizations, Elaine Allison focuses on changing individuals to make better decisions at work and their lives. No matter if you are holding an in person or virtual event, having an influential speaker such as Elaine Allison will engage, motivate, and activate the audience to make a change in their lives and inspire action for results to meet organizational goals. Your workforce will benefit from Elaine Allison's presentations and speeches, with measurable results set to shift the people of the organization and core direction of the company. Book Elaine Allison speaker for your annual general meeting, conference, summit, or convention in Canada.

How much does it cost to hire Elaine Allison for a keynote presentation or virtual event?

Elaine Allison is an expert professional key note speaker with a lot of experience speaking and delivering engaging talks to organizations and audiences in Canada. Each of Speaker Bureau Canada's talent have different ways to assess their fees, and Elaine Allison speaker fee ranges depending on the size of the audience, event format (in person or virtual), event location, and if the organization booking them is a non profit, association, government department/government agency or business/corporation. The speakers we work with are flexible with their fees, and it is important for us to learn more about your event before we approach them, as it is our role to work for you, and to help you find a speaker within budget. 

Please contact Speakers Bureau of Canada and provide us with your event details so that we can contact Elaine Allison to check availability or confirm the pricing and associated costs to hire a great speaker like Elaine Allison for your event. As Elaine Allison's agent and as a Canadian top speaker bureau and talent agency for speakers, we are able to propose each event opportunity from each host organization's behalf to try to help you get in touch with Elaine Allison and confirm them for your in person or online meeting/event. We can also provide and advise on the booking process and potentially negotiate their fee. Speakers Canada is a client focused speaker agency, and we work for you in finding good speakers for your team meetings and booking processes.

Elaine Allison Disclaimer

Speakers Bureau Canada assists companies and event planning teams seeking to hire talent like Elaine Allison for speaking engagements, virtual meetings, conference appearances, training sessions and workshops facilitations. Our Canadian speakers bureau does not claim to exclusively represent Elaine Allison, however they are represented by Speakers Canada, and we work with them closely for their Canadian speaking opportunities and bookings. As Canada's top speaker bureau, we represent Canadian motivational keynote speakers and professional guest speakers that will be available on your upcoming events date and location that are withing the budget. Our talented bureau speaker booking agency can help find business speakers or celebrity speakers that aligns with each organization, audience, event theme and the topic themes you hope for the speaker to address in their presentation. 

When SBC receives a request to book Elaine Allison we provide you with their speaker fees, travel costs and check their schedules. We work closely with the host organization's event planning team and the speaker to handle the logistics and to relay or negotiate associated costs. Our talented team members then will work with our talent directly or their agent/manager/assistant to confirm the Canadian speaker fee and travel expenses, so that event planning teams can receive an official quote for the speaker appearing at the event. Speaker fees and travel costs vary per speaker and our role is to contact Elaine Allison about your event, after we have connected with the event organizers to learn all the event details and/or conference program. Each booking request is unique since session durations and audience sizes can vary which may affect the speaker's fees. If you are looking to hire Elaine Allison, we recommend filling out the booking request form so a booking agent from Speakers Bureau Canada can get in touch with our talent to help you coordinate with your team to engage the speaker for a successful event.

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