Dr. Jasmin Bergeron

Keynote Speaker | Montreal, Quebec

Customer Experience & Leadership
Bilingual Motivation & Wow Effect Expert

Dr. Jasmin Bergeron Expertise Business & Corporate, Customer Service & Experience, Innovation & Creativity, Sales, Business Leadership, Employee Engagement, Burnout Prevention, Work Life Balance and Annual General Meetings.

Dr. Jasmin Bergeron

About Dr. Jasmin Bergeron

Dr. Jasmin Bergeron is an internationally recognized expert who has delivered more than 2,000 keynote presentations and workshops across 12 countries. A Certified Speaking Professional (CSP), he is among the most respected authorities on the “WOW Effect” in business and leadership. Dr. Bergeron is a university professor, author of five books, and contributor to over 50 scientific papers and 100 articles, including features in The Wall Street Journal. Known for his engaging and bilingual delivery, Dr. Jasmin Bergeron translates academic research into practical tools that help organizations elevate client experience, strengthen performance, and build lasting impact through the science of motivation and service excellence.

Dr. Jasmin Bergeron Videos

Jasmin Bergeron - The WOW Effect

Jasmin Bergeron: Keynote Extract #2

Jasmin Bergeron: Keynote Extract #1

Dr. Jasmin Bergeron Interviews & Podcasts

Jasmin Bergeron : Écouter Pour Réussir, Le Pouvoir De L'intérêt Si

DR. JASMIN BERGERON BIOGRAPHY

Dr. Jasmin Bergeron is an internationally recognized keynote speaker, educator, researcher, and consultant who has delivered more than 2,000 keynote presentations and workshops in 12 countries. His reputation as a leading expert on customer experience, motivation, and organizational performance has made him one of Canada’s most respected bilingual speakers.

He is a Certified Speaking Professional (CSP), the highest global designation within the professional speaking industry. This recognition reflects his excellence in presentation quality, educational content, and impact on audiences worldwide. Dr. Jasmin Bergeron’s unique ability to translate research-based insights into practical tools enables organizations to achieve measurable improvements in engagement, leadership, and service delivery.

Dr. Jasmin Bergeron’s expertise focuses on creating the “WOW Effect” — a concept grounded in behavioural science and emotional intelligence that defines how professionals can deliver experiences that consistently exceed expectations. His sessions provide attendees with realistic strategies for enhancing client satisfaction, teamwork, motivation, and organizational results.

He is a Full Professor at the Université du Québec à Montréal (UQAM), where he teaches MBA and executive education programs in sales management, leadership communication, and marketing. His academic work is complemented by extensive experience teaching at international institutions, including Paris-Dauphine University, universities in the United States, and institutions in the Caribbean, the Middle East, and North Africa.

As an academic researcher, Dr. Jasmin Bergeron has contributed to more than 50 peer-reviewed scientific papers and over 100 articles published in leading business and management journals. His research has been featured in The Wall Street Journal and recognized by international organizations such as the American Marketing Association and the Emerald Literati Network Awards for Excellence. His findings on customer loyalty, employee motivation, and relationship marketing have shaped best practices in both the private and public sectors.

He has co-authored five books exploring the science of customer experience, sales strategy, and professional development. His research emphasizes practical application, ensuring that his presentations and publications provide accessible insights that professionals can apply immediately within their organizations.

Dr. Jasmin Bergeron’s extensive industry experience includes work across a range of sectors, such as financial services, healthcare, government, education, real estate, tourism, transportation, information technology, and hospitality. His clients value his ability to customize each session to their industry realities, corporate culture, and business objectives. After hearing him speak, many audiences have remarked that it feels as if he has worked within their organization.

His bilingual delivery in both English and French allows him to connect with audiences across Canada and internationally. He is known for his interactive style, use of humour, and engaging approach that blends research, storytelling, and memorable visuals. Dr. Jasmin Bergeron’s presentations maintain a balance between entertainment and depth, leaving participants inspired and well-equipped with actionable strategies.

He is frequently invited to design customized training programs and executive workshops that strengthen client relations, leadership communication, and service performance. His work with executives, managers, and frontline teams emphasizes the importance of authenticity, empathy, and consistency in professional interactions.

Dr. Jasmin Bergeron’s contributions to academia have earned numerous distinctions, including multiple awards for excellence in teaching and research. His articles on customer engagement, organizational trust, and leadership have been cited in international conferences and professional publications.

As an educator, Dr. Jasmin Bergeron designs his university courses to be dynamic and applicable, reflecting his commitment to bridging the gap between theory and practice. His students and audiences consistently describe his approach as practical, efficient, and innovative.

He has received more than $250,000 in research grants from institutions such as the Social Sciences and Humanities Research Council of Canada, recognizing the originality and impact of his work. His studies continue to inform organizations seeking to understand the behavioural drivers of customer satisfaction and employee commitment.

Dr. Jasmin Bergeron’s professional philosophy emphasizes that excellence in service, leadership, and teamwork is built upon emotional connection and deliberate attention to detail. His goal is to help organizations move beyond transactional success and cultivate cultures that inspire loyalty and pride.

Today, Dr. Jasmin Bergeron continues to guide audiences worldwide through his data-driven insights, humour, and practical frameworks that make complex behavioural principles easy to apply. He remains a trusted voice for organizations seeking to create meaningful, high-impact experiences for employees and clients alike.

Dr. Jasmin Bergeron is based in Montreal, Canada, and continues to work internationally with organizations committed to growth, collaboration, and performance excellence. His life’s work reflects a consistent pursuit of understanding what makes people, teams, and organizations thrive.

 

Dr. Jasmin Bergeron Topic Presentations

Dr. Jasmin Bergeron Montreal, Quebec, Canada delivers keynote presentations, workshops, fireside chats, moderated Q&A, and other presentation formats on a wide variety of topics. Each presentation is unique, customized and tailored for audiences, industries, conferences and event formats.

The Wow Effect!

The Wow Effect in Sales and Business Development

The Wow Effect in Customer Service

The Wow Effect in Leadership

The Wow Effect in Teamwork

The Wow Effect in Winwin Negotiations

The Wow Effect in Worklife Balance

Dr. Jasmin Bergeron Books & Articles

 Les Voies De La Réussite
Les Voies De La

Parcours différents vers un but commun : devenir ce que nous sommes. La passion et la détermination poussent les gens aux plus grandes...

Les Voies De La Réussite: Parcours Différents Vers UN but Commun : Devenir Ce Que Nous Sommes (the Paths to Success)
Les Voies De La Réussite: Parcours Différents

Parcours différents vers un but commun : devenir ce que nous sommes. La passion et la détermination poussent les gens aux plus grandes...

Dr. Jasmin Bergeron Speaking Testimonials

"You delivered an amazing presentation on WOW customer service, which I KNOW resonated with the whole audience (I read the evaluations). Jasmin is awesome and I highly recommend him."

Patrick Simard

President
Corporation Tantrum

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Frequently Asked Questions

What is Dr. Jasmin Bergeron known for and what is their expertise as a keynote speaker in Canada?

Dr. Jasmin Bergeron is known for defined subject matter expertise based on professional experience and industry background. As a keynote speaker in Canada for conferences and conventions, their presentations align with organizational objectives and audience outcomes. Corporate keynote speakers in Canada are selected based on credibility, relevance, and practical application. Expertise alignment supports informed booking decisions. Read More

What topics does Dr. Jasmin Bergeron speak on for conferences, conventions, corporate events, and annual general meetings in Canada?

Dr. Jasmin Bergeron delivers keynote presentations on defined topic areas confirmed during booking. Canadian business speakers for corporate meetings in Canada align topic selection with event objectives and audience priorities. Conference speakers in Canada adapt messaging for conventions, trade shows, and summits. Topics are finalized prior to written confirmation. Read More

How do I know if Dr. Jasmin Bergeron is the right fit for my audience, conference, convention, or AGM?

Dr. Jasmin Bergeron is evaluated based on audience alignment, event objectives, and subject matter relevance. Event planners booking keynote speakers in Canada for corporate conferences review experience, delivery style, and industry context. Canadian business speakers for annual general meetings must align with program goals and audience expectations. Fit is clarified during the pre decision call. Read More

Where is Dr. Jasmin Bergeron from and where do they speak across Canada?

Dr. Jasmin Bergeron is from Montreal, Quebec and is available for events across Canada. Conference speakers in Canada frequently travel nationally with defined travel terms. Corporate keynote speakers coordinate scheduling through structured agreements. Availability is confirmed through formal inquiry. Read More

Is Dr. Jasmin Bergeron available as a virtual keynote speaker for online conferences, webinars, or hybrid events in Canada?

Dr. Jasmin Bergeron is available as a virtual keynote speaker for online conferences, corporate webinars, and hybrid events in Canada. Virtual keynote speakers in Canada deliver structured presentations adapted for remote audiences. Format, platform coordination, and timing are confirmed during booking. Virtual availability is documented through written agreement in Canada. Read More

Does Dr. Jasmin Bergeron deliver keynote presentations, workshops, training sessions, breakout sessions, fireside chats, or panel discussions?

Dr. Jasmin Bergeron may deliver keynote presentations as well as workshops and breakout sessions. Canadian business speakers for corporate training in Canada define session length and format during booking. Conference speakers may also participate in fireside chats or panel discussions depending on program design. Session formats are confirmed in writing. Read More

How do I contact Dr. Jasmin Bergeron to check availability and begin the booking process in Canada?

Dr. Jasmin Bergeron is contacted through Speakers Bureau of Canada to confirm availability and event details. Event planners and meeting planners typically schedule a pre decision call to clarify format, objectives, and scope. Booking begins once event requirements are defined. Written confirmation follows agreement execution. Read More

How do I book Dr. Jasmin Bergeron for a conference, convention, trade show, summit, or corporate meeting in Canada?

Dr. Jasmin Bergeron is booked through a structured agreement process confirming availability, fee structure, and logistics. Booking keynote speakers in Canada for conventions and trade shows includes written contracts and defined payment terms. Canadian business speakers for annual general meetings require scope confirmation before date holds convert to confirmed status. Booking is finalized upon agreement execution. Read More

How much does it cost to book Dr. Jasmin Bergeron as a keynote speaker in Canada?

Dr. Jasmin Bergeron keynote speaker fees depend on event type, audience size, format, and location. The cost to book a keynote speaker in Canada varies based on preparation scope and delivery structure. Corporate keynote speakers in Canada confirm fees through a booking agent and written agreement. Final pricing reflects defined scope and contract terms. Read More

Are there additional costs to hire Dr. Jasmin Bergeron for a corporate event, convention, or trade show in Canada?

Additional costs to hire Dr. Jasmin Bergeron may include travel expenses, extended sessions, workshops, meet and greets, emcee duties, or event host roles. Keynote speakers in Canada for business conventions often separate honorarium from travel and related logistics. Canadian business speakers confirm these components in writing before agreement execution. All additional costs are outlined contractually. Read More

How far in advance should I book Dr. Jasmin Bergeron for a conference, convention, or business meeting in Canada?

Dr. Jasmin Bergeron should be booked once event dates, location, and format are confirmed. Conference speakers in Canada often secure dates several months in advance. Corporate keynote speakers for annual general meetings may have limited availability during peak seasons. Early inquiry improves confirmation certainty. Read More

Is Dr. Jasmin Bergeron represented by an agent in Canada and how is the agreement handled?

Dr. Jasmin Bergeron is represented by Speakers Bureau of Canada for booking coordination and agreement management. Keynote speakers in Canada often work through an agency to formalize contracts and payment handling. Agent representation ensures structured communication between organizers and the speaker. Representation clarifies agreement terms before confirmation. Read More