Micah Solomon

Keynote Speaker | Washington, USA

Customer Service
Customer Experience and Business Innovation Expert

Micah Solomon Expertise Customer Service & Experience, Leadership and Change, Future Trends, Workplace Culture, Future of Work and Soft Skills Development.

Micah Solomon

About Micah Solomon

Micah Solomon is an author, consultant, entrepreneur & keynote speaker with an authority on customer service, company culture, and the customer experience. Micah Solomon is a regular contributor to Forbes.com and his expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CBS, ABC, NBC, and the Harvard Business Review.

Micah Solomon Videos

Micah Solomon Main Video

Embrace Saying “yes” to Customers

Micah Solomon Interviews & Podcasts

MICAH SOLOMON BIOGRAPHY

Micah Solomon is a hands-on customer service consultant, trainer and training designer, keynote speaker, and one of the world’s leading experts on customer service, company culture, and the customer experience. Termed “the world’s #1 customer service turnaround expert” by Inc.  Magazine, Micah Solomon has been named by The Financial Post as “The New Guru of Customer Service Excellence.”

A bestselling author, Micah Solomon’s five books have been translated in more than a half-dozen languages and are the recipients of multiple awards. Micah Solomon is also a Senior Contributor to Forbes where he covers the subjects of customer service, the customer experience, and company culture, and his expertise has been featured in Bloomberg BusinessWeek, ABC, CBS, NBC, CNBC, and, repeatedly, in the Harvard Business Review.

In addition to consulting, training, and speaking, Micah also offers content creation and influencer services, ghostwriting (both book-length and article-by-article or blog post by blog post), and expert witness services (practice confined to customer service and the customer experience).

Micah is the author of four business bestsellers. His writing is also regularly featured on Forbes.com (700+ published articles to date) and Inc.com as well as in Bloomberg BusinessWeek, Harvard Business Review, Washington Post, Atlanta Journal-Constitution, and elsewhere.

Micah Solomon Topic Presentations

Micah Solomon Washington, USA delivers keynote presentations, workshops, fireside chats, moderated Q&A, and other presentation formats on a wide variety of topics. Each presentation is unique, customized and tailored for audiences, industries, conferences and event formats.

Ignore Your Customers (and They’ll Go Away)

The Heart of Hospitality: Leadership and Frontline Secrets

Maximum Viable Culture™

Kickstarting a Culture of Innovation

Internal Customer Service: Serving the People Who Serve Our Customers

B2b Customer Service

Millennials as Customers: Serving–and Profiting From–the Largest Generation in History

The Jetsons Effect: Building a Future-ready Customer Service Experience

Turbocharge Growth Through Entrepreneurship and Intrapreneurship

Powering Sales Success Through Service

A Spy in the House of Business™: Secrets of Seeing Your Company with Fresh Eyes, from the Guy Who’s Seen Everything

Exceptional Service, Exceptional Profit

Micah Solomon Books & Articles

Ignore Your Customers
Ignore Your

Micah Solomon Speaking Testimonials

"I’d go anywhere to hear this true business and customer service celebrity speak."

Hollis Tibbetts

Software Strategy Director for Global Mergers and Acquisitions
Dell Inc.

"Micah reminds us why caring about your customers (and treating them that way) is not just something that feels good, it’s good business."

Seth Godin

Author
Purple Cow and Tribes

"Micah Solomon explains with great savvy how to survive the perils of working with social media, customer data, and the digitally self-reliant consumer."

Jay Coldren

Vice President
Lifestyle Brands, Marriott International

"Micah Solomon conveys an up to the minute and deeply practical take on customer service, business success, and the twin importance of people and technology."

Steve Wozniak

Co-Founder
Apple

"The best consultant, trainer, and keynote speaker we’ve ever hired!"

Melissa Mueller

Co-Founder and CEO
Vis-a-Vis Inc.

"Micah Solomon is my go-to expert on exceptional customer service and building a customer-focused culture."

Herve Humler

Co-founder and Emeritus Chairman
The Ritz-Carlton Hotel Company

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Frequently Asked Questions

What is Micah Solomon known for and what is their expertise as a keynote speaker in Canada?

Micah Solomon is known for defined subject matter expertise based on professional experience and industry background. As a keynote speaker in Canada for conferences and conventions, their presentations align with organizational objectives and audience outcomes. Corporate keynote speakers in Canada are selected based on credibility, relevance, and practical application. Expertise alignment supports informed booking decisions. Read More

What topics does Micah Solomon speak on for conferences, conventions, corporate events, and annual general meetings in Canada?

Micah Solomon delivers keynote presentations on defined topic areas confirmed during booking. Canadian business speakers for corporate meetings in Canada align topic selection with event objectives and audience priorities. Conference speakers in Canada adapt messaging for conventions, trade shows, and summits. Topics are finalized prior to written confirmation. Read More

How do I know if Micah Solomon is the right fit for my audience, conference, convention, or AGM?

Micah Solomon is evaluated based on audience alignment, event objectives, and subject matter relevance. Event planners booking keynote speakers in Canada for corporate conferences review experience, delivery style, and industry context. Canadian business speakers for annual general meetings must align with program goals and audience expectations. Fit is clarified during the pre decision call. Read More

Where is Micah Solomon from and where do they speak across Canada?

Micah Solomon is from Washington, USA and is available for events across Canada. Conference speakers in Canada frequently travel nationally with defined travel terms. Corporate keynote speakers coordinate scheduling through structured agreements. Availability is confirmed through formal inquiry. Read More

Is Micah Solomon available as a virtual keynote speaker for online conferences, webinars, or hybrid events in Canada?

Micah Solomon is available as a virtual keynote speaker for online conferences, corporate webinars, and hybrid events in Canada. Virtual keynote speakers in Canada deliver structured presentations adapted for remote audiences. Format, platform coordination, and timing are confirmed during booking. Virtual availability is documented through written agreement in Canada. Read More

Does Micah Solomon deliver keynote presentations, workshops, training sessions, breakout sessions, fireside chats, or panel discussions?

Micah Solomon may deliver keynote presentations as well as workshops and breakout sessions. Canadian business speakers for corporate training in Canada define session length and format during booking. Conference speakers may also participate in fireside chats or panel discussions depending on program design. Session formats are confirmed in writing. Read More

How do I contact Micah Solomon to check availability and begin the booking process in Canada?

Micah Solomon is contacted through Speakers Bureau of Canada to confirm availability and event details. Event planners and meeting planners typically schedule a pre decision call to clarify format, objectives, and scope. Booking begins once event requirements are defined. Written confirmation follows agreement execution. Read More

How do I book Micah Solomon for a conference, convention, trade show, summit, or corporate meeting in Canada?

Micah Solomon is booked through a structured agreement process confirming availability, fee structure, and logistics. Booking keynote speakers in Canada for conventions and trade shows includes written contracts and defined payment terms. Canadian business speakers for annual general meetings require scope confirmation before date holds convert to confirmed status. Booking is finalized upon agreement execution. Read More

How much does it cost to book Micah Solomon as a keynote speaker in Canada?

Micah Solomon keynote speaker fees depend on event type, audience size, format, and location. The cost to book a keynote speaker in Canada varies based on preparation scope and delivery structure. Corporate keynote speakers in Canada confirm fees through a booking agent and written agreement. Final pricing reflects defined scope and contract terms. Read More

Are there additional costs to hire Micah Solomon for a corporate event, convention, or trade show in Canada?

Additional costs to hire Micah Solomon may include travel expenses, extended sessions, workshops, meet and greets, emcee duties, or event host roles. Keynote speakers in Canada for business conventions often separate honorarium from travel and related logistics. Canadian business speakers confirm these components in writing before agreement execution. All additional costs are outlined contractually. Read More

How far in advance should I book Micah Solomon for a conference, convention, or business meeting in Canada?

Micah Solomon should be booked once event dates, location, and format are confirmed. Conference speakers in Canada often secure dates several months in advance. Corporate keynote speakers for annual general meetings may have limited availability during peak seasons. Early inquiry improves confirmation certainty. Read More

Is Micah Solomon represented by an agent in Canada and how is the agreement handled?

Micah Solomon is represented by Speakers Bureau of Canada for booking coordination and agreement management. Keynote speakers in Canada often work through an agency to formalize contracts and payment handling. Agent representation ensures structured communication between organizers and the speaker. Representation clarifies agreement terms before confirmation. Read More