Natalie Doyle Oldfield

Keynote Speaker | Halifax, Nova Scotia

Natalie Doyle Oldfield
Trust Authority | Client Growth & Revenue Strategist

Natalie Doyle Oldfield Expertise Adaptability & Agility, Business & Corporate, Business Growth, Business Leadership, Business Management, Collaboration, Employee Engagement, Influence & Negotiation and Trust Relationships.

Natalie Doyle Oldfield

About Natalie Doyle Oldfield

Natalie Doyle Oldfield is a trust authority, client growth strategist, and speaker who helps companies increase revenue and build customer loyalty. Natalie Doyle offers a practical, step-by-step approach that empowers everyone—from CEOs to front-line employees—to thrive in a culture of trust. Her strategies enable businesses to foster deeper client relationships, strengthen customer retention, and drive growth. Through her work, Natalie Doyle equips organizations with actionable tools to enhance client engagement and build a reputation of trust within their industry. As a speaker and consultant, Natalie Doyle brings her expertise to organizations committed to improving their client relationships and achieving long-term success.

Natalie Doyle Oldfield Videos

The Power of Trust: Transform Your Business Relationships and Build La

The Principles of Trust | Natalie Oldfield | Tedxhalifaxwesthigh

Becoming a Trusted Advisor Program Explanation Video

The Client Trust Index(tm) Measuring Customer Trust and Success Throug

Natalie Doyle Oldfield: Keynote Sample

Natalie Doyle Oldfield Interviews & Podcasts

Measuring Your Trust

The New Approach to Business

NATALIE DOYLE OLDFIELD BIOGRAPHY

Natalie Doyle Oldfield is a TEDx speaker and a 3x awarded of the world’s Top Thought Leaders in Trust by Trust Across America. Natalie Doyle joins other recipients of this award including Sir Richard Branson, CEO of Virgin  Group, Howard Schultz, Chairman, former CEO of  Starbucks, Richard Edelman, CEO of Edelman, internationally renowned authors Tom Peters, Stephen M.R. Covey and John Spence. This honor is based on her work with clients to build, measure, and protect customer trust: specifically, for the research and science behind her Building and Protecting Trust Model, The Client Trust Index as well as the content of her seminars and a Gold Sealed Accredited online course called Becoming a Trusted Advisor.

Her Building and Protecting Trust Model is part of the curriculum of the Smith School of Business at Queen’s University and is published in the Canadian Journal of Communication, a peer-reviewed academic journal. In 2018 she was invited to present her research and science behind The Client Trust Index in Prague, Czech Republic at the world’s largest academic communications and research conference, the International Communications Association (ICA). She holds a Master’s in Communications and Public Relations, a Certificate in Management (Georgia Institute of Technology), a Bachelor of Public Relations, and a Bachelor of Arts. Her graduate studies focused on How Organizations Build and Measure Trust with Stakeholders.

Natalie Doyle Oldfield has been named one of the world’s Top Thought Leaders in Trust for 5 consecutive years by Trust Across America and has been recognized with a Lifetime Achievement Award. A former Chief Marketing Officer, she spent 25 years in business before founding Success Through Trust. Natalie Doyle is a contributor to Forbes and is quoted in Economist Impact as a ‘Business Trust Expert.’

Natalie Doyle Oldfield works with companies to grow their business and build customer loyalty. Natalie Doyle understands the importance of using trust as a catalyst for building brand recognition, market gains, and business credibility in today’s fast-paced communication and social media platforms. Often, businesses fall down because they have not earned or maintained trust with their customers or their employees. Earning and maintaining trust in relationships is where businesses often fall down. Companies use promotions or client-based events to build relationships, and while these activities might boost short-term sales goals, they fail to have a lasting impact on client loyalty or retention. Natalie Doyle presents insights for leaders, teams, leaders, and any service department to establish and maintain trust, increasing productivity and business growth.

Five years ago, as a communications graduate student, Natalie Doyle Oldfield began studying and measuring how clients and stakeholders decide to trust organizations. This research included in-depth interviews, testing, and surveying over 19,400 people. The results revealed that we trust organizations based on how they communicate, behave, and how they serve clients and stakeholders. From this research, eight key principles emerged that, when applied, build, strengthen, and protect trust. Testing shows that applying these principles creates greater client loyalty and commitment, increases the number of referrals, strengthens sales predictability, and improves business results.

Natalie Doyle Oldfield is the author of The Power of Trust: How Top Companies Build, Manage and Protect It,  named one of the Top 5 Business Books of 2017. Natalie Doyle has had the privilege to advise some of the world’s most successful companies, leaders, and business owners on how to grow their businesses, increase their revenue, and improve the customer experience while increasing and protecting customer trust and loyalty. A former Chief Marketing Officer, Natalie Doyle has spent 25 years in business. Natalie Doyle is a passionate keynote speaker and presenter to companies and conferences throughout North America, Europe, and Asia.

Natalie Doyle Oldfield is driven by a passion for customers – and results. A successful leader for over 20 years, Natalie Doyle understands the challenge business leaders face in building, strengthening, and protecting trust in relationships and improving results in today’s competitive marketplace. Customization of all programs is included to ensure they produce results and meet your most pressing business needs. This unique approach ensures that participants are engaged and more open to learning techniques and strategies that effectively translate into positive outcomes.

Natalie Doyle Oldfield Topic Presentations

Natalie Doyle Oldfield Halifax, Nova Scotia, Canada delivers keynote presentations, workshops, fireside chats, moderated Q&A, and other presentation formats on a wide variety of topics. Each presentation is unique, customized and tailored for audiences, industries, conferences and event formats.

The Power of Trust: Building, Measuring and Protecting Customer Trust

Your Hidden Asset: Why Trust is Essential to Success

Natalie Doyle Oldfield Books & Articles

The Power of Trust
The Power of

Trust is the most basic quality at the heart of every relationship. We understand it naturally and our inner alarms go off when trust is...

Building Trust to Fuel Long-term Success by Natalie Doyle Oldfield
Building Trust to Fuel Long-term Success by

Natalie Doyle Oldfield emphasizes the critical role of trust in business relationships. She identifies common pitfalls that erode trust,...

Natalie Doyle Oldfield Speaking Testimonials

"Natalie’s workshop was insightful, clever and impactful. Natalie taught us that the art of selling begins with Trust. Our advisors finished with action items and practical steps to build deeper relationships with customers."

Mary Dable Arab

District Vice President
Scotiabank

"I couldn’t be more pleased. We accomplished our goal of focusing everyone on the client, deepening client relationships and building client trust. Everyone in the firm recognizes that they have a role in building the business."

Kelly Johnstone

CA, CPA, CFO for Hire, President
KLM Financial

"The session was 10/10. We would recommend it for any team looking to improve sales, customer relationships and customer experiences. Everyone left with a specific action item to improve customer trust and help them sell more. The session was excellent, very informative and engaging."

Ian MacArthur

Sales Manager
Bell Media

"Trust is the key ingredient for the development of successful teams and projects. Having a trust mindset will reassure project members that the good of the team comes first. Trust will enable more effective communication between team members, partners and stakeholders. With trust comes commitment and the acceptance of the project manager role. Becoming a Trusted Advisor is a tool every project manager should have in their tool box."

Brian Hillier

PMP, PMI-ACP
SAFe® 4 Agilist

"Natalie’s Building Customer Trust Program and her message is applicable to all professional engineers. Natalie brings a new meaning to customer focus and to building relationships of trust with customers. Whether the engineer is client facing or project based, is working within a company or consulting on a project, we can all learn to build trust and we can all strive to become trusted advisors to our customers. I would encourage all engineers to take this as part of their professional development."

Derek Flynn

P. Eng.

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Frequently Asked Questions

What is Natalie Doyle Oldfield known for and what is their expertise as a keynote speaker in Canada?

Natalie Doyle Oldfield is known for defined subject matter expertise based on professional experience and industry background. As a keynote speaker in Canada for conferences and conventions, their presentations align with organizational objectives and audience outcomes. Corporate keynote speakers in Canada are selected based on credibility, relevance, and practical application. Expertise alignment supports informed booking decisions. Read More

What topics does Natalie Doyle Oldfield speak on for conferences, conventions, corporate events, and annual general meetings in Canada?

Natalie Doyle Oldfield delivers keynote presentations on defined topic areas confirmed during booking. Canadian business speakers for corporate meetings in Canada align topic selection with event objectives and audience priorities. Conference speakers in Canada adapt messaging for conventions, trade shows, and summits. Topics are finalized prior to written confirmation. Read More

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Natalie Doyle Oldfield is evaluated based on audience alignment, event objectives, and subject matter relevance. Event planners booking keynote speakers in Canada for corporate conferences review experience, delivery style, and industry context. Canadian business speakers for annual general meetings must align with program goals and audience expectations. Fit is clarified during the pre decision call. Read More

Where is Natalie Doyle Oldfield from and where do they speak across Canada?

Natalie Doyle Oldfield is from Halifax, Nova Scotia and is available for events across Canada. Conference speakers in Canada frequently travel nationally with defined travel terms. Corporate keynote speakers coordinate scheduling through structured agreements. Availability is confirmed through formal inquiry. Read More

Is Natalie Doyle Oldfield available as a virtual keynote speaker for online conferences, webinars, or hybrid events in Canada?

Natalie Doyle Oldfield is available as a virtual keynote speaker for online conferences, corporate webinars, and hybrid events in Canada. Virtual keynote speakers in Canada deliver structured presentations adapted for remote audiences. Format, platform coordination, and timing are confirmed during booking. Virtual availability is documented through written agreement in Canada. Read More

Does Natalie Doyle Oldfield deliver keynote presentations, workshops, training sessions, breakout sessions, fireside chats, or panel discussions?

Natalie Doyle Oldfield may deliver keynote presentations as well as workshops and breakout sessions. Canadian business speakers for corporate training in Canada define session length and format during booking. Conference speakers may also participate in fireside chats or panel discussions depending on program design. Session formats are confirmed in writing. Read More

How do I contact Natalie Doyle Oldfield to check availability and begin the booking process in Canada?

Natalie Doyle Oldfield is contacted through Speakers Bureau of Canada to confirm availability and event details. Event planners and meeting planners typically schedule a pre decision call to clarify format, objectives, and scope. Booking begins once event requirements are defined. Written confirmation follows agreement execution. Read More

How do I book Natalie Doyle Oldfield for a conference, convention, trade show, summit, or corporate meeting in Canada?

Natalie Doyle Oldfield is booked through a structured agreement process confirming availability, fee structure, and logistics. Booking keynote speakers in Canada for conventions and trade shows includes written contracts and defined payment terms. Canadian business speakers for annual general meetings require scope confirmation before date holds convert to confirmed status. Booking is finalized upon agreement execution. Read More

How much does it cost to book Natalie Doyle Oldfield as a keynote speaker in Canada?

Natalie Doyle Oldfield keynote speaker fees depend on event type, audience size, format, and location. The cost to book a keynote speaker in Canada varies based on preparation scope and delivery structure. Corporate keynote speakers in Canada confirm fees through a booking agent and written agreement. Final pricing reflects defined scope and contract terms. Read More

Are there additional costs to hire Natalie Doyle Oldfield for a corporate event, convention, or trade show in Canada?

Additional costs to hire Natalie Doyle Oldfield may include travel expenses, extended sessions, workshops, meet and greets, emcee duties, or event host roles. Keynote speakers in Canada for business conventions often separate honorarium from travel and related logistics. Canadian business speakers confirm these components in writing before agreement execution. All additional costs are outlined contractually. Read More

How far in advance should I book Natalie Doyle Oldfield for a conference, convention, or business meeting in Canada?

Natalie Doyle Oldfield should be booked once event dates, location, and format are confirmed. Conference speakers in Canada often secure dates several months in advance. Corporate keynote speakers for annual general meetings may have limited availability during peak seasons. Early inquiry improves confirmation certainty. Read More

Is Natalie Doyle Oldfield represented by an agent in Canada and how is the agreement handled?

Natalie Doyle Oldfield is represented by Speakers Bureau of Canada for booking coordination and agreement management. Keynote speakers in Canada often work through an agency to formalize contracts and payment handling. Agent representation ensures structured communication between organizers and the speaker. Representation clarifies agreement terms before confirmation. Read More