Charmaine Hammond

Charmaine Hammond

Burlington, Ontario
Conflict Management | Communication | Collaboration & Resilience Expert
Charmaine Hammond, CSP, MA, is a highly sought-after business keynote and workshop speaker. She was a correctional officer and former mediator with extensive experience in conflict management of more than 25 years. Charmaine Hammond teaches people how to deal with confrontation at work, navigate and resolve conflict, and how to build teams that work better together.
  • Change Management
  • Communications
  • Employee Management
  • Leadership
  • Mental Health
  • Resilience & Adversity
  • Teamwork
  • Women's Leadership
  • All Staff Meeting
  • Annual General Meetings
  • Associations & Unions
  • Award Galas & After Dinner
  • Board Meetings & Strategic Advisory
  • Career Development
  • Certified Speakers
  • Certified Speaking Professionals (CSP)


Charmaine Hammond, CSP, MA, is a highly sought-after business keynote and workshop speaker, entrepreneur, author, and educator who teaches and advocates the importance of developing trust, healthy relationships, and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues that get in the way of success and profitability. She is respected as a “no fluff” and “rich content” speaker who delivers tangible tools to step into action immediately. Delivering her programs in person and virtually, she brings results and facilitates change. Her topics include resilience and positive mental health in the workplace, conflict resolution, collaboration, and navigating change.

Before committing herself to the speaking industry, she used to be a correctional officer. It was in her experience in dealing with difficult inmates, colleagues, and challenging situations that Charmaine Hammond became passionate about developing strategies to help herself and others grow. She later worked in the mental health field as a counsellor, program manager, and crisis responder. She went back to school to obtain a Master’s in Conflict Analysis and Management and a B.A. in Social Development. She went on to obtain her Chartered Mediator and Conflict Management certificate from the Alberta Arbitration and Mediation Society.

Charmaine Hammond is now one of Canada’s leading authorities on conflict management, resilience, workplace wellness and mental health, and effective communication. She understands the challenges that individuals and organizations face in today’s fast-paced and fast-changing working environments. Her humourous and inspirational presentations are packed with powerful and strategical insights on how to improve team synergy, leadership development and create a positive workplace culture.

Charmaine Hammond’s presentations deliver a heartfelt approach with rich content, high-energy humour, and expert storytelling that the audiences remember and talk about for years after the presentation. Her sessions inspire individuals to step into action and implement her strategies immediately following her presentation. She has a highly interactive speaking style that focuses on releasing the audience from former misconceptions and assisting them to identify problematic behaviours and habits within themselves and their team so that they can grow and fulfill their full potential.

Charmaine Hammond is respected for her ability to engage people, get results, and transform workplaces through her proven methods and systems. She offers practical insights to help helps others in dealing with workplace and personal challenges on creating safe, respectful, effective, and productive working environments. She has won several business awards and is the bestselling author of five books including: Bounce Forward: Building Inspired Resilient Teams, Building a Respectful Workplace, GPS Your Best Life (co-author), and her latest (launching fall 2019) Working Better Together.

A company owned by Charmaine Hammond proudly announced that effective December 2, 2020, the company is now WBE Canada Certified. The company has successfully met the eligibility criteria for certification as a Women Business Enterprise (WBE) as required by corporate and government supplier diversity programs. “We look forward to the many opportunities to connect with procurement professionals, corporations, and government organizations to provide our products and services in support of supplier diversity programs” says Hammond.

Women Business Enterprises Canada Council (WBE Canada) is a Canadian non-profit organization that is opening doors for Canadian women-owned businesses to supply chains across North America. Founded by corporations to provide certification services for their supplier diversity programs, WBE Canada also provides supplier development training and resources, networking and matchmaker opportunities, and supplier diversity program support.

Charmaine Hammond is a Certified Professional Speaker (CSP) – Less than 12 percent of the 5,000+ speakers worldwide, who belong to the 14 member associations of the Global Speakers Federation (GSF), currently hold this professional designation. She is also a Certified Virtual Speaker.

Charmaine is the Executive Producer of an award-winning animated film, Back Home Again, which features a star-studded cast including Michael J. Fox, Jeremy Renner, Catherine O’Hara, Tantoo Cardinal, Eugene Levy, Kim Basinger, Martin Short, Lorne Cardinal to name a few. The 30 minute film was created to be a conversation about mental health, and received a video testimonial from the Prime Minister of Canada.





Tmara Taggart

TELUS Talks | Finding hope after a fire: Charmaine Hammond and M. Mankowski

Xenium HR

Brandon Laws

Building Connection at Work With Charmaine Hammond

Charmaine Hammond Topic Presentations

high pressure communication

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Communicating in high-pressure or uncertain situations requires more than confidence and strong communication skills. Critical thinking, observation skills, emotional regulation, preparedness and using presence in a respectful way are essential to not making a tough situation worse. Charmaine Hammond has years of experience with high pressure communications as a former correctional officer, mediator, and crisis intervention worker. Now as a speaker and facilitator, she utilizes those experiences to help people navigate high pressure communication.

    This presentation will help attendees

    • Recognize the signs of high volatile environments, high stress situations and
    • Handle tough questions, accusations and blame with ease, grace and dignity
    • Speak and communicate in stressful environments and situations. :
    • Understand different working and communication styles and to communicate with them more effectively
    • Utilize techniques for maintaining your composure when you feel like losing your cool
    • Think on their feet in meetings, negotiations, interviews and impromptu presentations … no more regretting what you wish you had said instead
    • Learn how different meeting spaces, furniture placement and lighting can escalate situations quickly or create respectful meeting environments.

building community resilience after crisis (recovery through resilience)

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Responding to and recovering from community crisis and disasters together is essential to getting through these crisis situations. The pandemic COVID-19 pandemic has really revealed how vulnerable some individuals, workplaces and communities are when disaster and crisis strikes.  So what does it take to help a community and residents recover, reset and rebuild resilience?

    In this workshop, attendees will learn:

    • 7 key elements of community resilience including connection, communication, leadership, collaborative efforts, resource allocation
    • How to help organizations collaborate effectively
    • Strategies to cascading messaging and communication
    • How to build resilience at the individual, organizational and community level

    Charmaine has worked with several communities on a variety of projects in support of the community and organizations’ recovery and rebuilding and restoring resilience. Charmaine is also executive producer of an award winning animated film, Back Home Again, which is based on the Fort McMurray Wood Buffalo (Canada) wildfires and was created to be a conversation starter about connection, hope and mental health.

resolving workplace conflict

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Despite how stressful it can be, conflict is a natural occurrence in workplaces. Having diverse teams, passionate staff, and a variety of professional backgrounds leads to great results but also sometimes conflict. Managers lose sleep and time over conflict, just as employees do. Yet, when conflict is well managed it can repair relationships, build new solutions to everyday problems, save time and money, create synergy, and more. This seminar helps participants turn the most avoided conversations into courageous dialogues.

wellness at work - building resilient and positive mental health in the workplace

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Resilience is more than simply bouncing back after change, challenge, crisis, or adversity. Now, more than ever, the skill and character of resilience and positive mental health in the workplace is an essential quality for business and personal success. Increasing workplace challenges such as disputes, harassment complaints, safety issues, remote teams, absenteeism, multigenerational teams, and rapid change require resilience and mental wellness to cope and maintain productivity and working relationships. This session provides practical strategies and practices that can be implemented immediately to produce positive results.

communicating for success - keeping your cool in difficult conversations

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Despite how stressful it can be, conflict and miscommunication is a natural occurrence in workplaces. Having diverse teams, passionate staff, and a variety of professional backgrounds leads to great results but also sometimes conflict. Managers lose sleep and time over conflict, just as employees do. Yet, when miscommunication and conflict is well managed it can repair relationships, build new solutions to everyday problems, save time and money, create synergy and more. This seminar helps participants turn the most avoided conversations into courageous dialogues while keeping your cool.

teamwork by design - not by default

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Great teams don’t just happen… they are built by design, not default. When team members know and understand their working style, and the styles of others, they can more effectively and comfortably adapt their approach to communication, issue resolution and work together to build a team that stands the test of time. This presentation helps improve team performance, workplace relationships, and productivity.

leading through conflict

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Is your organization experiencing change or transition? Conflict (and unresolved conflict) often surfaces during periods of workplace change, which can complicate the change and create additional challenges to manage. Leading teams can be challenging at the best of times. Leading the conflict, change, and crisis is difficult without the right tools. Leaders spend more than 60% of their time dealing with conflict and employee issues in the workplace. How a leader leads through change and conflict has a significant influence on the results.

respect in the workplace… it’s everyone’s business

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Respectful workplaces are safer workplaces. Respectful and resilient workplaces have less turnover, healthier team relations, and produce results. This presentation will help build a respectful workplace by dealing with confrontation and bullying behaviours and will ultimately create a culture of kindness, resilience, and respect.

recognition and leadership

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Engagement and how employees that are engaged not only enhance the workplace culture but also add incredible value to the organization. Organizations that look at recognition from the perspective of engagement, purpose-driven work, organizational culture, and meaningful recognition are more likely to have less conflict, stronger collaboration, appreciation for one another and the role team members play in the overall organization and commitment to corporate values and objectives. Recognition is not about anniversary pins – it is about creating a culture where purpose and engagement thrive, individual talents and skills are tapped into and recognized, and where leadership creates the environment for people to grow with the company instead of their competitors. It is about creating the conditions (and supporting leaders in leading these conditions) that foster creativity, motivation, and resilience.

    Charmaine Hammond has worked with organizations from many sectors to build leaders at many levels, facilitate teams in working better together, and creating a working environment where appreciation and recognition are woven through the culture.  Charmaine was also contracted by the Government of Alberta to create, launch and implement the Minister’s Awards of Merit. She has also worked with municipalities and non-profit organizations on similar projects.


I had the privilege of working with Charmaine on a number of projects, including participating in her training on Navigating Workplace Conflict. Charmaine is an exceptional, dynamic and engaging facilitator who not only brought storytelling into her training but brought fun and laughter! She has a strong ability to foster an inclusive and interactive learning environment which led to the opportunity for our team members to ask great questions and further the learning.

Katherine A Mior, CHRL

HR & DEI at Hyundai Auto Canada Corp.

Charmaine has provided timely and effective conflict management training to managers at various levels in our organization. These are essential skills for modern leaders. I highly recommend her services.

Toni Hamori

Southern Alberta RCMP

Charmaine Hammond delivered a virtual professional development session for women in our company called ‘Communicating For Success’. The session was very informative and we had lots of positive feedback from attendees in different roles in our organization. This was the kind of session it seemed many of us needed, even if we didn’t know we needed it! There were lots of good takeaways and over the past 2 months I continue to hear positive testimonials on how helpful this session was for some of our employees. I would highly recommend Charmaine as a speaker to other organizations.  

Shelley Carter-Schofield

Senior Manager, Rotating Equipment

I am grateful to have hired Charmaine Hammond to facilitate learning discussions with our front-line employees. It was easy to forget we were on-line as Charmaine was engaging and lively. She used the chat and break-out rooms with ease. The participants found value in the conversation about working better together as close colleagues as well as cross divisional colleagues. And, her presentation includes a booster session after a few months time, so it is not a one-and-done event!

Michele Deis PHEc

College Learning Consultant
NorQuest College

I recently had the pleasure of working with Charmaine Hammond during our 2021 Virtual Conference. Charmaine impressed me with her professionalism, collaboration on content, and the ease she introduces to the delivery of her messaging. I am looking forward to working with Charmaine in the future!

Deborah Hunt

 National Payroll Institute

I hired Charmaine Hammond to speak at our flagship event and was consistently blown away at her inventiveness, her creativity, and her incredible commitment to delivering content that changed our attendee’s lives. Her presentation style is immaculate and her ideas are on point. She went above and beyond, repeatedly, to ensure that our attendees were given everything possible to succeed. We hold our speakers for the Grow Retreat to incredibly high standards in terms of who they are personally, the content they bring to the table, and the commitment they bring to supporting our attendee’s growth. Charmaine was everything we hoped for and more. Hire her for your event or...

Stephanie Scheller

The Impact Authority, Founder
Grow Disrupt

Articles & Media

Million Acts of Kindness tour featuring Toby the dog stops in Calgary

CBC News

Dog and RV travelling 15,000 kilometres on tour Toby the dog was on hand to supervise the cleanup of Shaganappi Park — the first Calgary engagement on his cross-country Million Acts of Kindness tour. Members of Calgary's Evolutionary Business Council donated their time to pick up dog waste and...

Happiness At Work

Alex Bratty

The Leader’s Roadmap to Successful Conflict Resolution w/ Charmaine Hammond

Women in Leadership Foundation


Speaker Series "From Surviving to Thriving after a Reorganization"

Renison University College

Cort Egan

Back Home Again: Resilience After Disaster


Toby the Pet Therapy Dog and His Hospital Friends (A CHILDREN'S DOG STORY)
Toby the Pet Therapy Dog and His Hospital Friends (A CHILDREN'S DOG STORY)
Toby is a big, brown, happy dog. Every week his owner takes him to visit and comfort children who are in the hospital. Follow Toby the service dog for a day and see how he makes friends, and makes others happy. Beautifully illustrated, this simple story sends a positive message about community and...
When Charmaine and her husband adopted Toby, a Chesapeake Bay Retriever, they figured he might need some adjusting time, but they certainly didn’t think he’d be a holy terror, beset by severe anxiety and destructive behavior that would take a miracle to curb. Turns out, Toby routinely opened...
Toby, El Perro Mascota de Terapia, dice que seas un Amigo no un Peleonero (Spanish Edition)
Toby, El Perro Mascota de Terapia, dice que seas un Amigo no un Peleonero (Spanish Edition)
Cuando Toby se encuentra en el camino de un perro que lo trata mal y rompe su amado osito de peluche de juguete, vemos los sentimientos heridos que crea. Este libro maravillosamente ilustrado enseña a los niños sobre la importancia de la bondad, respeto, aceptación y cómo ser considerado con...
GPS Your Best Life (SUCESS STRATEGIES): Charting Your Destination and Getting There in Style
GPS Your Best Life (SUCESS STRATEGIES): Charting Your Destination and Getting There in Style
Being our personal best is what it’s all about. Yet obstacles and roadblocks can detour us on the way to success, or even prevent us from getting there at all. GPS Your Best Life helps you determine exactly where you are now, and through practical strategies and assessment tools, helps you...
How to book Charmaine Hammond for an event?

Charmaine Hammond keynote speaker is an expert presenter and has a wide range of experience speaking to a wide variety of audiences and organizations. Charmaine Hammond delivers keynotes, workshops & training sessions. They may also host or emcee events. Hire Charmaine Hammond from Burlington, Ontario for your event to inspire the audience to take action and make change in their work and their lives. Your workplace will benefit from our keynote speaker and their keynote talks and speeches will shift the mindsets or behaviours for the audience members in Canada. 

Interested in booking Charmaine Hammond for an event?

Are you looking to hire Charmaine Hammond for your event? Charmaine Hammond Burlington, Ontario is a dynamic and engaging speaker that offers audiences researched content paired with expertise and a dynamic speaking ability. Charmaine Hammond is also a Canadian corporate consultant and coach and facilitates workshops and training sessions for a corporate audience. Charmaine Hammond is an expert keynote presenter and speaks on wide variety of topics. Hiring a great speaker for your event is important and working with a thought leader like Charmaine Hammond from Speakers Canada’s roster will engage audiences into the content of the presentation to bring awareness and a fresh perspective for their approach to their work and their lives. Book Charmaine Hammond to educate, motivate and activate the audience through an interactive and entertaining presentation at corporate meetings and gatherings.

Known as a popular key note speaker in Canada, Charmaine Hammond creates life changing experiences for the participants with practical insights and strategic advice they can implement right after the session. Working with a one our leading expert speaker like Charmaine Hammond from Burlington, Ontario offers organizations a fresh perspective to assist the people of the organization. No matter if it is a government, association, or business crowd, Charmaine Hammond is a perfect speaker for your event. Through unique practical insights for trending topics and years experience speaking to different organizations, Charmaine Hammond focuses on changing individuals to make better decisions at work and their lives. No matter if you are holding an in person or virtual event, having an influential speaker such as Charmaine Hammond will engage, motivate, and activate the audience to make a change in their lives and inspire action for results to meet organizational goals. Your workforce will benefit from Charmaine Hammond’s presentations and speeches, with measurable results set to shift the people of the organization and core direction of the company. Book Charmaine Hammond speaker for your annual general meeting, conference, summit, or convention in Canada.

How much does it cost to hire Charmaine Hammond for a keynote presentation or virtual event?

Charmaine Hammond is an expert professional key note speaker with a lot of experience speaking and delivering engaging talks to organizations and audiences in Canada. Each of Speaker Bureau Canada’s talent have different ways to assess their fees, and Charmaine Hammond speaker fee ranges depending on the size of the audience, event format (in person or virtual), event location, and if the organization booking them is a non profit, association, government department/government agency or business/corporation. The speakers we work with are flexible with their fees, and it is important for us to learn more about your event before we approach them, as it is our role to work for you, and to help you find a speaker within budget. 

Please contact Speakers Bureau of Canada and provide us with your event details so that we can contact Charmaine Hammond to check availability or confirm the pricing and associated costs to hire a great speaker like Charmaine Hammond for your event. As Charmaine Hammond's agent and as a Canadian top speaker bureau and talent agency for speakers, we are able to propose each event opportunity from each host organization’s behalf to try to help you get in touch with Charmaine Hammond and confirm them for your in person or online meeting/event. We can also provide and advise on the booking process and potentially negotiate their fee. Speakers Canada is a client focused speaker agency, and we work for you in finding good speakers for your team meetings and booking processes.

Charmaine Hammond Disclaimer
Speakers Bureau Canada assists companies and event planning teams seeking to hire talent like Charmaine Hammond for speaking engagements, virtual meetings, conference appearances, training sessions and workshops facilitations. Our Canadian speakers bureau does not claim to exclusively represent Charmaine Hammond, however they are represented by Speakers Canada, and we work with them closely for their Canadian speaking opportunities and bookings. As Canada’s top speaker bureau, we represent Canadian motivational keynote speakers and professional guest speakers that will be available on your upcoming events date and location that are withing the budget. Our talented bureau speaker booking agency can help find business speakers or celebrity speakers that aligns with each organization, audience, event theme and the topic themes you hope for the speaker to address in their presentation. 

When SBC receives a request to book Charmaine Hammond we provide you with their speaker fees, travel costs and check their schedules. We work closely with the host organization’s event planning team and the speaker to handle the logistics and to relay or negotiate associated costs. Our talented team members then will work with our talent directly or their agent/manager/assistant to confirm the Canadian speaker fee and travel expenses, so that event planning teams can receive an official quote for the speaker appearing at the event. Speaker fees and travel costs vary per speaker and our role is to contact Charmaine Hammond about your event, after we have connected with the event organizers to learn all the event details and/or conference program. Each booking request is unique since session durations and audience sizes can vary which may affect the speaker’s fees. If you are looking to hire Charmaine Hammond, we recommend filling out the booking request form so a booking agent from Speakers Bureau Canada can get in touch with our talent to help you coordinate with your team to engage the speaker for a successful event.

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