Micah Solomon

Micah Solomon

KEYNOTE SPEAKER

Washington, British Columbia

Customer Service | Customer Experience And Business Innovation Expert

Micah Solomon is an author, consultant, entrepreneur & keynote speaker with an authority on customer service, company culture, and the customer experience. Micah Solomon is a regular contributor to Forbes.com and his expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CBS, ABC, NBC, and the Harvard Business Review.
  • Videos
  • Podcasts
  • Expertise

Coming Soon!

MICAH SOLOMON BIOGRAPHY

Micah Solomon is a hands-on customer service consultant, trainer and training designer, keynote speaker, and one of the world’s leading experts on customer service, company culture, and the customer experience. Termed “the world’s #1 customer service turnaround expert” by Inc.  Magazine, Micah Solomon has been named by The Financial Post as “The New Guru of Customer Service Excellence.”

A bestselling author, Micah Solomon’s five books have been translated in more than a half-dozen languages and are the recipients of multiple awards. Micah Solomon is also a Senior Contributor to Forbes where he covers the subjects of customer service, the customer experience, and company culture, and his expertise has been featured in Bloomberg BusinessWeek, ABC, CBS, NBC, CNBC, and, repeatedly, in the Harvard Business Review.

In addition to consulting, training, and speaking, Micah also offers content creation and influencer services, ghostwriting (both book-length and article-by-article or blog post by blog post), and expert witness services (practice confined to customer service and the customer experience).

Micah is the author of four business bestsellers. His writing is also regularly featured on Forbes.com (700+ published articles to date) and Inc.com as well as in Bloomberg BusinessWeek, Harvard Business Review, Washington Post, Atlanta Journal-Constitution, and elsewhere.

Books

Coming Soon!

Articles & Media

Coming Soon!

Micah Solomon Topic Presentations

Ignore Your Customers (and They’ll Go Away)

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training
  • Based on Micah’s new HarperCollins bestseller of the same name. Learn what it takes to create the ultimate customer experience and deliver world-class customer service to today’s breed of customers. Learn hands-on secrets from Micah’s work as the world’s #1 customer service turnaround expert (per Inc Magazine) and let him show you how to apply these secrets to transforming your own organization’s performance with customers. With insights from leading brands like Zappos, Nordstrom, Ritz-Carlton, and USAA, as well as upstarts like MOD Pizza and Drybar, you’ll soon be creating customer experiences so positive that they’ll directly and sustainably boost your company’s bottom line.

The Heart of Hospitality: Leadership and Frontline Secrets

Maximum Viable Culture™

Kickstarting A Culture of Innovation

Internal Customer Service: Serving the People Who Serve Our Customers

B2b Customer Service

Millennials As Customers: Serving–and Profiting From–the Largest Generation in History

The Jetsons Effect: Building A Future-ready Customer Service Experience

Turbocharge Growth Through Entrepreneurship and Intrapreneurship

Powering Sales Success Through Service

A Spy in the House of Business™: Secrets of Seeing Your Company With Fresh Eyes, From the Guy Who’s Seen Everything

Exceptional Service, Exceptional Profit

Testimonials

I’d go anywhere to hear this true business and customer service celebrity speak.

Hollis Tibbetts

Software Strategy Director for Global Mergers and Acquisitions
Dell Inc.

Micah reminds us why caring about your customers (and treating them that way) is not just something that feels good, it’s good business.

Seth Godin

Author
Purple Cow and Tribes

Micah Solomon explains with great savvy how to survive the perils of working with social media, customer data, and the digitally self-reliant consumer.

Jay Coldren

Vice President
Lifestyle Brands, Marriott International

Micah Solomon conveys an up to the minute and deeply practical take on customer service, business success, and the twin importance of people and technology.

Steve Wozniak

Co-Founder
Apple

The best consultant, trainer, and keynote speaker we’ve ever hired!

Melissa Mueller

Co-Founder and CEO
Vis-a-Vis Inc.

Micah Solomon is my go-to expert on exceptional customer service and building a customer-focused culture.

Herve Humler

Co-founder and Emeritus Chairman
The Ritz-Carlton Hotel Company

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Micah Solomon travels from Washington, British Columbia & delivers customized and tailored keynote speeches, presentations, workshops and training sessions. on the topics enlisted below. These services are designed for a variety of audiences, industries, and event types and event formats.

FAQ

How to book Micah Solomon for an event?

Micah Solomon keynote speaker is an expert presenter and has a wide range of experience speaking to a wide variety of audiences and organizations. Micah Solomon delivers keynotes, workshops & training sessions. They may also host or emcee events. Hire Micah Solomon from Washington, British Columbia for your event to inspire the audience to take action and make change in their work and their lives. Your workplace will benefit from our keynote speaker and their keynote talks and speeches will shift the mindsets or behaviours for the audience members in Canada. 

Interested in booking Micah Solomon for an event?

Are you looking to hire Micah Solomon for your event? Micah Solomon Washington, British Columbia is a dynamic and engaging speaker that offers audiences researched content paired with expertise and a dynamic speaking ability. Micah Solomon is also a Canadian corporate consultant and coach and facilitates workshops and training sessions for a corporate audience. Micah Solomon is an expert keynote presenter and speaks on wide variety of topics. Hiring a great speaker for your event is important and working with a thought leader like Micah Solomon from Speakers Canada's roster will engage audiences into the content of the presentation to bring awareness and a fresh perspective for their approach to their work and their lives. Book Micah Solomon to educate, motivate and activate the audience through an interactive and entertaining presentation at corporate meetings and gatherings.

Known as a popular key note speaker in Canada, Micah Solomon creates life changing experiences for the participants with practical insights and strategic advice they can implement right after the session. Working with a one our leading expert speaker like Micah Solomon from Washington, British Columbia offers organizations a fresh perspective to assist the people of the organization. No matter if it is a government, association, or business crowd, Micah Solomon is a perfect speaker for your event. Through unique practical insights for trending topics and years experience speaking to different organizations, Micah Solomon focuses on changing individuals to make better decisions at work and their lives. No matter if you are holding an in person or virtual event, having an influential speaker such as Micah Solomon will engage, motivate, and activate the audience to make a change in their lives and inspire action for results to meet organizational goals. Your workforce will benefit from Micah Solomon's presentations and speeches, with measurable results set to shift the people of the organization and core direction of the company. Book Micah Solomon speaker for your annual general meeting, conference, summit, or convention in Canada.

How much does it cost to hire Micah Solomon for a keynote presentation or virtual event?

Micah Solomon is an expert professional key note speaker with a lot of experience speaking and delivering engaging talks to organizations and audiences in Canada. Each of Speaker Bureau Canada's talent have different ways to assess their fees, and Micah Solomon speaker fee ranges depending on the size of the audience, event format (in person or virtual), event location, and if the organization booking them is a non profit, association, government department/government agency or business/corporation. The speakers we work with are flexible with their fees, and it is important for us to learn more about your event before we approach them, as it is our role to work for you, and to help you find a speaker within budget. 

Please contact Speakers Bureau of Canada and provide us with your event details so that we can contact Micah Solomon to check availability or confirm the pricing and associated costs to hire a great speaker like Micah Solomon for your event. As Micah Solomon's agent and as a Canadian top speaker bureau and talent agency for speakers, we are able to propose each event opportunity from each host organization's behalf to try to help you get in touch with Micah Solomon and confirm them for your in person or online meeting/event. We can also provide and advise on the booking process and potentially negotiate their fee. Speakers Canada is a client focused speaker agency, and we work for you in finding good speakers for your team meetings and booking processes.

Micah Solomon Disclaimer

Speakers Bureau Canada assists companies and event planning teams seeking to hire talent like Micah Solomon for speaking engagements, virtual meetings, conference appearances, training sessions and workshops facilitations. Our Canadian speakers bureau does not claim to exclusively represent Micah Solomon, however they are represented by Speakers Canada, and we work with them closely for their Canadian speaking opportunities and bookings. As Canada's top speaker bureau, we represent Canadian motivational keynote speakers and professional guest speakers that will be available on your upcoming events date and location that are withing the budget. Our talented bureau speaker booking agency can help find business speakers or celebrity speakers that aligns with each organization, audience, event theme and the topic themes you hope for the speaker to address in their presentation. 

When SBC receives a request to book Micah Solomon we provide you with their speaker fees, travel costs and check their schedules. We work closely with the host organization's event planning team and the speaker to handle the logistics and to relay or negotiate associated costs. Our talented team members then will work with our talent directly or their agent/manager/assistant to confirm the Canadian speaker fee and travel expenses, so that event planning teams can receive an official quote for the speaker appearing at the event. Speaker fees and travel costs vary per speaker and our role is to contact Micah Solomon about your event, after we have connected with the event organizers to learn all the event details and/or conference program. Each booking request is unique since session durations and audience sizes can vary which may affect the speaker's fees. If you are looking to hire Micah Solomon, we recommend filling out the booking request form so a booking agent from Speakers Bureau Canada can get in touch with our talent to help you coordinate with your team to engage the speaker for a successful event.

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