Russ Dantu
Business Growth, Customer Service and Sales Expert
Ratings:
Travels From:
Calgary, Alberta
Language Spoken :
Russ Dantu is an employee and customer retention specialist who has been delivering workshops, seminars, and keynotes on customer service for over 20 years. Russ Dantu engages his audiences with proven strategies to take their service from average to awesome, mundane to magnificent, and sloppy to superior.

Expertise in

  • Change Management
  • Communications
  • Employee Management
  • Leadership
  • Personal Development & Growth
  • Team Building & Teamwork
  • Business Growth & Strategy

Speaker Types

  • Conference Keynote
  • Education & Teachers
  • Finance & Insurance
  • Guest Panelist & Guided Q&A
  • Inspirational
  • Motivation

RUSS DANTU BIOGRAPHY

Russ Dantu is an internationally renowned speaker who has been delivering workshops, seminars, and keynotes on customer service, presentation skills, and successful trade shows since 1997. Russ has over 30 years of management, sales, and customer service experience. Russ’s presentations imparts the lost art of internal and external customer service through his highly entertaining, inspiring keynote presentations and workshops. He is passionate about helping others elevate their customer service practices to stand out from competitors. He can guide your executive team to new heights through his consulting services. Russ can help you design effective solutions to solve employee issues, create a positive culture, build customer relations, and increase customer retention.

Russ Dantu is described by his followers as energetic, inspiring, and completely different with the way he teaches! His sessions are described as entertaining, enlightening, and highly interactive. He delivers workshops, seminars, and keynotes on customer service around North America. A partial customer list includes Volkswagen, Subway, Manulife, Investors Group, and SAIT. He has helped thousands of people increase their company’s overall health, teaching them to not only survive but thrive!

Russ Dantu has been teaching the Lost Art of Customer Service since 1999. He believes it truly is a lost art and that companies can stand out from their competitors by being the best in their chosen fields by increasing their effectiveness in customer service. Russ is an expert in the areas of trade shows, customer service, and presentation skills. His workshops and seminars are known to be highly entertaining and filled with group activities to drive the message home and leave your audience with the tools they need for immediate results.

In 2009 and again in 2010, Russ Dantu placed in the Top 10 out of 30,000 people at the finals for the people competing for the coveted title of Toastmasters World Championships of Public Speaking World Championships in Las Vegas. Whether you are looking for a break-out session, a 2-hour or half-day workshop, a full-day seminar, or a keynote to open or close your upcoming event, find out what this award-winning speaker can offer your audience!

If Good Customer Service is Common Sense, Why isn’t it Common Practice?

  • Do you ever wonder why some businesses barely survive and others thrive?
    Do you ever wonder why 80% of businesses aren’t around within 5 years of opening their doors?
    Do you ever wonder why your competition is doing so much better than you?

    Delivering exceptional customer service on a consistent basis is the key to success. This keynote will have your people looking at customer service in a whole new light! Packed with stories, stats, tips, and techniques, your audience will leave equipped to stand out from their competition and exceed their customers’ expectations immediately!

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Creating Your X-Factor

  • Long before the TV show came out, this session was designed to help you stand out from your competition, help you differentiate yourself in your marketplace, and show people the benefits of you being different!

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Communication Breakdown

  • Whether dealing with an unhappy customer or your staff, learning how to effectively communicate with them is paramount! There are many different communication devices we use to reach people and each one must be done properly in order to be effective.

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Dealing with Difficult Customers

  • How we handle difficult situations with our customers will determine how much repeat business we actually receive. Learning the E.N.D.E.A.R. method and understanding the different types of customers will ensure we take care of their needs immediately and keep them happy!

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

The 24 Essential Customer Service Nuggets

  • Ideal for new employees or people just entering the workforce. Basic in concept but of the utmost importance. It’s going back to the basics….something all professional teams do when things aren’t going right!

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Shift Happens

  • This is all about CHANGE! Change has to happen and if you won’t, you will get left behind! Learn some effective techniques to help even the most stubborn employees shift easily into new situations!

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Building the Dream Team

  • Learn how to build the ultimate team and keep them happy and loyal. Having this advantage in your specific industry will make you the envy of all your competitors!

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Internal Customer Service

  • Every person and every department believe their jobs are the most important in the company. Learning how to work together in harmony is the key. This session will teach you some easy solutions to make it happen!

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Master the Art of Public Speaking

  • Whether you are emceeing a Wedding or other event, asked to present a toast, delivering an impactful eulogy, or delivering a speech to a group of 5 or 500, learning some basic tools for success on the platform will make you look like a professional!

    These workshops can be fully customized to fit your specific needs and we can even add video analysis to really take your presentation to the next level!

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

Youth - How To Find Your V.O.I.C.E.

  • This presentation will inspire your school or youth group to look at their own lives, make the right choices and help others find their path in life! Several personal stories, videos, music and a simple formula are delivered in a lively and entertaining way to keep their attention. Some topics covered by Russ in this presentation are bullying, racism, drugs & alcohol, acceptance, peer pressure, suicide, and how to find your V.O.I.C.E.

  • Virtual PresentationKeynote PresentationWorkshop SessionHalf Day TrainingFull Day Training

If good customer service is common sense… then we definitely hired the right individual! Your presentation was especially eye opening for individuals within the Equine Industry, as sometimes our customers are not only people but horses too! It is imperative that individuals within our industry are continually offering superb customer service, not only to keep the industry growing but to strengthen our sense of community and to ensure that our equine partners are receiving top-of-the-line care as well, so that as athletes, they are able to perform to the best of their abilities. Your presentation was refreshing to our group and offered an outside perspective on how to offer excellence in the area of customer service. You were able to connect to our group of equine enthusiasts as well as engage their participation and focus on this topic throughout the duration of your presentation, which is an asset that takes an individual a lot of hard work and dedication to achieve. At all times we found you to be humorous, informative, professional, kind, empathetic, and understanding with our members – which had them wanting more! We would be thrilled to have you speak again at our conference next year, and would recommend that more groups such as ourselves, look at doing so as well!

Erin L.

Alberta Equestrian Federation

Russ gave a refreshing and real world presentation on how to wow your customers and turn them into raving fans. He had lots of positive comments from our participants at our Las Vegas event. Russ is a wealth of excellent information with great energy and I would recommend him to any group looking for a speaker on customer service.

Jon Meredith

Sr. Manager Dealer Business Development

Volkswagen of America

Russ spoke at the 2017 Residential Construction Industry Conference and was a hit. He kept the delegates engaged throughout his session and has had positive feedback since.

Kendall Franklin

Residential Construction Industry Conference

If you want to energize your personnel, make them laugh, and provide them with the best training for Service Excellence, Russ Dantu is the speaker you should call!

Craig V.

Certified Guerilla Marketing Coach

Russ came to speak to our institution about customer service and he was well received by my colleagues. Not only does he talk about customer service, he actually does what he says he will do. I was very impressed with Russ’ professionalism and would highly recommend him to every company and institution because everyone can improve their customer service! Thank you, Russ, for your presentation!

Diana P.

SAIT

We hired Russ to run a workshop on Presentation Skills for about 40 junior and senior managers in our office. We only gave him an hour to run the workshop and it was great! Our staff who are typically fairly introverted warmed to Russ quite quickly and everyone got something valuable from the session. We are already talking about when we can bring him back to run something for a larger group. Loved working with him and would not hesitate to recommend him!

Jon Meredith

Sr. Manager Dealer Business Development

Volkswagen of America

IN THE MEDIA

PODCASTS

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MEDIA INTERVIEWS

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Russ Dantu CAN DELIVER CUSTOMIZED PRESENTATIONS WITHIN THE FOLLOWING AREAS OF EXPERTISE & TOPIC THEMES

Expertise in

  • Change Management
  • Communications
  • Employee Management
  • Leadership
  • Personal Development & Growth
  • Team Building & Teamwork
  • Business Growth & Strategy
  • Business Management

Speaker Types

  • Conference Keynote
  • Education & Teachers
  • Finance & Insurance
  • Guest Panelist & Guided Q&A
  • Inspirational
  • Motivation
FAQs ON BOOKING Russ Dantu

Russ Dantu keynote speaker is an expert presenter and has a wide range of experience speaking to a wide variety of audiences and organizations. Russ Dantu delivers keynotes, workshops & training sessions. They may also host or emcee events. Hire Russ Dantu from Calgary, Alberta for your event to inspire the audience to take action and make change in their work and their lives. Your workplace will benefit from our keynote speaker and their keynote talks and speeches will shift the mindsets or behaviours for the audience members in Canada. 

Interested in Booking Russ Dantu for an event?

Are you looking to hire Russ Dantu for your event? Russ Dantu Calgary, Alberta is a dynamic and engaging speaker that offers audiences researched content paired with expertise and a dynamic speaking ability. Russ Dantu is also a Canadian corporate consultant and coach and facilitates workshops and training sessions for a corporate audience. Russ Dantu is an expert keynote presenter and speaks on wide variety of topics. Hiring a great speaker for your event is important and working with a thought leader like Russ Dantu from Speakers Canada’s roster will engage audiences into the content of the presentation to bring awareness and a fresh perspective for their approach to their work and their lives. Book Russ Dantu to educate, motivate and activate the audience through an interactive and entertaining presentation at corporate meetings and gatherings.

Known as a popular key note speaker in Canada, Russ Dantu creates life changing experiences for the participants with practical insights and strategic advice they can implement right after the session. Working with a one our leading expert speaker like Russ Dantu from Calgary, Alberta offers organizations a fresh perspective to assist the people of the organization. No matter if it is a government, association, or business crowd, Russ Dantu is a perfect speaker for your event. Through unique practical insights for trending topics and years experience speaking to different organizations, Russ Dantu focuses on changing individuals to make better decisions at work and their lives. No matter if you are holding an in person or virtual event, having an influential speaker such as Russ Dantu will engage, motivate, and activate the audience to make a change in their lives and inspire action for results to meet organizational goals. Your workforce will benefit from Russ Dantu’s presentations and speeches, with measurable results set to shift the people of the organization and core direction of the company. Book Russ Dantu speaker for your annual general meeting, conference, summit, or convention in Canada.

HOW MUCH DOES IT COST TO BOOK Russ Dantu FOR A VIRTUAL OR KEYNOTE PRESENTATION?

Russ Dantu is an expert professional key note speaker with a lot of experience speaking and delivering engaging talks to organizations and audiences in Canada. Each of Speaker Bureau Canada’s talent have different ways to assess their fees, and Russ Dantu speaker fee ranges depending on the size of the audience, event format (in person or virtual), event location, and if the organization booking them is a non profit, association, government department/government agency or business/corporation. The speakers we work with are flexible with their fees, and it is important for us to learn more about your event before we approach them, as it is our role to work for you, and to help you find a speaker within budget. 

Please contact Speakers Bureau of Canada and provide us with your event details so that we can contact Russ Dantu to check availability or confirm the pricing and associated costs to hire a great speaker like Russ Dantu for your event. As Russ Dantu's agent and as a Canadian top speaker bureau and talent agency for speakers, we are able to propose each event opportunity from each host organization’s behalf to try to help you get in touch with Russ Dantu and confirm them for your in person or online meeting/event. We can also provide and advise on the booking process and potentially negotiate their fee. Speakers Canada is a client focused speaker agency, and we work for you in finding good speakers for your team meetings and booking processes.

DISCLAIMER:

Speakers Bureau Canada assists companies and event planning teams seeking to hire talent like Russ Dantu for speaking engagements, virtual meetings, conference appearances, training sessions and workshops facilitations. Our Canadian speakers bureau does not claim to exclusively represent Russ Dantu, however they are represented by Speakers Canada, and we work with them closely for their Canadian speaking opportunities and bookings. As Canada’s top speaker bureau, we represent Canadian motivational keynote speakers and professional guest speakers that will be available on your upcoming events date and location that are withing the budget. Our talented bureau speaker booking agency can help find business speakers or celebrity speakers that aligns with each organization, audience, event theme and the topic themes you hope for the speaker to address in their presentation. 

When SBC receives a request to book Russ Dantu we provide you with their speaker fees, travel costs and check their schedules. We work closely with the host organization’s event planning team and the speaker to handle the logistics and to relay or negotiate associated costs. Our talented team members then will work with our talent directly or their agent/manager/assistant to confirm the Canadian speaker fee and travel expenses, so that event planning teams can receive an official quote for the speaker appearing at the event. Speaker fees and travel costs vary per speaker and our role is to contact Russ Dantu about your event, after we have connected with the event organizers to learn all the event details and/or conference program. Each booking request is unique since session durations and audience sizes can vary which may affect the speaker’s fees. If you are looking to hire Russ Dantu, we recommend filling out the booking request form so a booking agent from Speakers Bureau Canada can get in touch with our talent to help you coordinate with your team to engage the speaker for a successful event.

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